Field Service Supervisor

1 week ago

India Vertiv Full time

**Brief Job Description**:
The Field Service Engineer:

- Provide consistent quality and support to customers across the region.

**Responsibilities and Measurement Criteria with Time investment Needed on Each**:
**(This will describe the overall core responsibilities of the role, decision making responsibilities etc.)**
- Assist in the completion of preventative maintenance tasks for all aspects of Thermal Produt.
- Preparation of all tools, test equipment and site documentation for project/maintenance activities.
- Liaise with department internal procurement for any additional material requirements/Service needs to close out snag lists.
- Completion of site related paperwork, ensuring documentation is signed off by all relevant parties and Share for billing as per customer PO.
- Responsibility for safe working practices on-site and ensuring all relevant HSE procedures are adhered to.
- Attend customer sites across a defined geographical area.
- Fully participate in Daily con-call
- Knowledge of Precession Airconditioning/ HVAC and Its trouble shooting.
- Team, Vendor handling and Service inventory management

**Qualifications: -**

**Diploma/ BE/ Btech in Mechanical / refrigeration Air-conditioning**

**Required/ Minimum Qualifications**:

- Minimum 10+ years’ experience in a site / client facing role.
- Recognized qualification in an Engineering discipline.

**Additional / Preferred Qualifications: -**
- Experience with dealing with clients/customers in a professional manner.
- Familiar with all aspects of HVAC, electrical & mechanical testing & fault finding.
- Good understanding of safe isolation and electrical/ Mechanical safety.
- Familiar with maintaining accurate and detailed completion of test documentation.
- Experience with Site Acceptance Tests and commissioning of PAC
- Excellent communicator.
- Fully flexible to work additional hours on request.
- This is a Customer site-based role and majority of work time will be based on-site or travelling.

**Physical & Environmental Requirements: - (To be used majorly for manufacturing jobs.)**
- A significant number of afterhours and weekend work, frequently scheduled with little notice.
- Travel on a daily basis to and from customer sites.
- Will be required to stay away from home or travel long distances.
- Occasional heavy lifting required.
- You will be expected to operate as part of a team.
- Participate on the 24/7 on call rota.
- You will be supplied with a Company uniform, which must be warn at all times while working.

**Time Travel Needed**:

- None.

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