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Bpo Call Center

3 weeks ago

Bhayandar Mumbai Maharashtra, India Epic centre Pvt limited Full time

Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints
- Follow up to ensure that appropriate actions are taken on customer requests
- Refer unresolved customer grievances or special requests to designated departments for further investigation

**Salary**: ₹16,000.00 - ₹25,000.00 per month

**Benefits**:

- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Monday to Friday
- Night shift
- UK shift
- US shift
- Weekend availability

Supplemental pay types:

- Joining bonus
- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Mira Bhayandar, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)