Tellecaller

2 weeks ago

Zirakpur, India Vizox Clinique Full time

Key Responsibilities
- **Outbound Calls**: Contact potential and existing customers to introduce products or services, build rapport, and generate interest or sales.

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- **Inbound Calls**: Address customer questions, concerns, and complaints, resolving issues in a professional manner.

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- **Lead Generation**: Identify and qualify potential customers, often passing high-quality leads to sales or field teams.

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- **Customer Interaction Management**: Maintain accurate records of all calls and customer interactions using a CRM system.

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- **Sales & Support**: Provide information on products and services, persuade customers to make purchases, and offer support to existing clients.

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- **Reporting**: Document call details and progress, providing reports to management on sales status and market trends.

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Essential Skills & Qualifications
- **Communication**: Excellent verbal communication, active listening, and persuasive speaking skills are crucial for engaging customers and closing deals.

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- **Persuasion & Negotiation**: The ability to influence customer decisions, handle objections, and negotiate effectively to achieve desired outcomes.

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- **Customer Focus**: Patience, empathy, and a proactive approach to understanding and fulfilling customer needs.

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- **Technical Proficiency**: Familiarity with CRM software and basic computer skills for data entry and managing customer records.

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- **Adaptability**: The capacity to switch communication styles, adjust to different situations, and handle challenging interactions with professionalism.

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- **Education**: A high school diploma or equivalent is typically the minimum requirement, with a bachelor's degree or specific sales training being a plus.

**Job Types**: Full-time, Fresher

Pay: ₹10,000.00 - ₹18,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Paid sick time
- Paid time off

Work Location: In person

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