Product Associate

**JOB DESCRIPTION**
This Product Analyst position will support the Define, Create and Distribute Area Product under the Product Fulfillment and Archive Services (FAS). Its focus is on delivering an end-to end service providing solutions for the composition, capture, workflow, archiving, retention, and retrieval of documents, checks, and statements; also providing business support services for customers across Consumer & Community Banking by supporting print, credit card production and distribution.

As a member of Product Group and scrum team (s), the Product Analyst will ensure timely delivery of product roadmap content while identifying risks, challenges, opportunities and business integration needs The Analyst will define/refine stories based on requirements elicited from the business to be furthered refined for development. The Analyst will attend and actively participate in scrum meetings and remain engaged in scrum development. They will interact with clients during feedback sessions, focus groups, user groups and requirements gathering sessions using insight gained to complete business scope documents and define user journeys for individual products. The Analyst will also serve as an escalation point for clients.

**Job responsibilities**
- PAs are responsible for being proactive on projects and engaging team members to ensure timelines requirements, to drive conversations and deliverables that impact the Area Product.
- Partner with Area Product Owners and product team for ongoing refinement of product backlog and execution of the product roadmap. Serve as a Subject Matter Resource for in-scope environments
- Define and present strategy for features, write epics, user stories, testing Conditions/ scripts, validation criteria and acceptance criteria. Participate in all agile events of the product group as a team member; generate pertinent process maps/flows; and conduct lessons learned as necessary.
- Responsible for completing all deliverables according to aligned sprints and/or schedules. Responsible for communicating and escalating risks, blockers, and impacts that could delay initiatives.
- Responsible for Client and Operational Readiness as well as Client communication
- Conduct elaboration sessions to solicit requirements not detailed in the Client Questionnaire and as needed to refine the requirements and customer ask.
- Occasional after hours and weekend assignment to connect with other colleagues and resources in support of implementations, production events, or validation post Production.

**Required qualifications, capabilities, and skills**
- Overall experience of min 8+ years in Product background
- Hands on experience as a product Owner/analyst in Scrum Team
- Good to have technical knowledge in Java and testing tools
- Should have experience in end-to end SDLC, Product Management

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.