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Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI._

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- The primary function of a Healthcare Insurance Claims Associate /Collector is to research and review medical claims, obtain necessary information from providers to update/correct claims and to then send to insurance payors to expedite adjudication of claims._

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- Responsibilities_

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- _US Healthcare Domain Expertise_
- _Collections/AR Management Background_
- _Basic ability to make decisions and escalate in required conditions_
- _Basic multitasking skills - to be able toggle between multiple screens, multiple input sources, etc._

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- _Maintain a current working knowledge of all healthcare related issues and regulations_
- _Documents response activities to patient claim inquires following Genpact client guidelines and system tasks and notes_
- _Performs other related projects and duties as assigned_

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- PC literate_
- _Excel knowledge is required_
- _Detail oriented and highly organized_
- _Ability to meet deadlines_
- _Articulate with good telephone skills and etiquette_
- _Must be able to work on multiple tasks/projects simultaneously_
- _Accounts receivable or collections background in a Health Care related field is a plus._
- _Relevant years of experience in US healthcare is a plus._
- _US healthcare DME experience is a plus_
- Qualifications we seek in you_
- Minimum qualifications_
- _Any Graduate_
- _Excellent soft skills to deal with the sensitive employee grievances or relations_
- _Excellent verbal, written, presentation and interpersonal skills in English_

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- Preferred qualifications_
- _Relevant Experience_

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Job_**_Process Associate_

**_ Primary Location_**_India-Jaipur_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Jan 29, 2025, 3:23:59 AM_

**_ Unposting Date_**_Feb 3, 2025, 12:29:00 PM_
- Master Skills List_Operations_
- Job Category_Full Time_