Restaurant Cashier Ii for Leading Craft Brewery

4 days ago

Malviya Nagar Delhi Delhi, India Kimaya Himalayan Beverages Full time

The role of a **Cashier** in a microbrewery involves processing payments, managing cash transactions, and providing excellent customer service while maintaining accuracy and attention to detail. Here’s a breakdown of the key responsibilities:
**NOTE - EXPERIENCE ON PETPOOJA SOFTWARE WILL BE PREFERRED.**
- **Transaction Processing**_
- **Process Payments**: Accurately handle cash, credit, and debit card transactions, ensuring proper charging for all orders.
- **Issue Receipts and Change**: Provide customers with receipts, count back change, and ensure transactions are completed correctly.
- **Handle Refunds and Exchanges**: Manage returns or exchanges, following company policies, and processing any necessary adjustments.
- **Greet and Assist Customers**: Offer friendly service, greet customers warmly, and assist with questions about the menu, promotions, or brewery offerings.
- **Cash Management**_
- **Balance Cash Drawer**: Count cash at the start and end of shifts, ensuring that the drawer is balanced and transactions are accurately recorded.
- **End-of-Day Reconciliation**: Prepare cash-out reports, verifying total sales, tips, and any discrepancies to submit to management.
- **Handle Cash Securely**: Follow cash-handling procedures to prevent errors and losses.
- **Provide Information**: Explain pricing, answer inquiries about seasonal or specialty brews, and direct guests to the right areas for seating or ordering.
- **Resolve Payment Issues**: Address any payment-related concerns professionally, such as declined cards or billing inquiries.
- _**Operational Support**_
- **Support Order Management**: Work closely with servers and kitchen staff to ensure all orders are properly communicated and entered in the point-of-sale (POS) system.
- **Assist with To-Go Orders**: Help pack and check to-go or takeaway orders, ensuring customers receive the correct items.
- **Maintain Clean Work Area**: Keep the cashier station tidy and stocked with receipt paper, pens, and any promotional materials.

A Cashier in a microbrewery plays a key role in ensuring efficient transactions, delivering excellent customer service, and supporting daily operations. This position requires strong attention to detail, familiarity with POS systems, and a commitment to accuracy and hospitality.

Pay: ₹17,000.00 - ₹20,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Rotational shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

Application Deadline: 22/11/2024
Expected Start Date: 28/11/2024

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