SAP S4 Hana

SAP S4 Hana - Key User

This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.

**Qualifications/Experience**:

- Bachelors’ degree in Engineering/Maths/Science
- 2-4 years working experience in Order management/Supply Chain functions / EDI fallout handling experienc
- Working knowledge on SAP SD/MM is must. Functional knowledge on S4 Hana is preferred
- Intermediate working knowledge on MS Excel
- SAP Certifications would be an added advantage

**Preferred**:

- SAP Certifications (SD) would be preferred
- Experience in SAP functional consultant role
- Exposure to Excel Macro/ VB / automations
- Good exposure to statistical tools, process improvements & Lean concepts
- Supply Chain experience in Server/storage/networking industry

**Responsibilities**:

- Handling problem management tickets with IT
- Monitoring system performance with regards to IDOC & EDI Signals
- Knowledge in EDI signals, Inbound and Outbound delivery creations and related transactions
- Knowledge in PO and PGI Fallout resolution
- Work collaboratively with IT/Biz teams to fix the issues/fallouts
- Incident management & proactive monitoring of EDI issues
- SAP Job monitoring in SAP SD/SAP HANA module
- Support SAP UATs
- Exception handling for all SAP EDI messages
- IT middleware monitoring and support
- Escalate/raise early warning signal to Management team/IT for long term issues and high impact orders
- Identifying the root cause of the issue and do the corrective and preventive actions
- Provide weekly/monthly reports of IT fallouts and process fallouts to Management team
- Participate in weekly/monthly calls with IT/Supply Chain Order fulfillment team
- Proactively monitor the Order backlogs and reduce the order cycle time
- Project management by partnering with IT/Biz
- Understand the signal flows and system hierarchies of various supply Chain/Vendor systems
- Monitor and track the Partner Managers’ performance on shipment issues (Technical)
- Manage the SAP/other tools accesses for the Supply Chain team members
- Recommend, implement and ensure SOX compliance
- Develop and maintain the Process documents (SOP)
- Communicate the system changes to all the stakeholders on time
- Periodically review the process and remove the Non-value-adds

**Professional skills**:
**Results and Performance Driven**
- Self-Starter
- Assertiveness
- Eye for details

**Customer Centric**
- Responsiveness & Follow-Through (Act as a Trusted Advisor)
- Focus on Customers
- Provide timely solutions
- Handle E2E process issues effectively

**Personal Effectiveness**
- Good Communication skill (oral and written)
- Analytical and problem solving skill
- Interpersonal skill

**Others**
- Knowledge on Lean Six Sigma Methods and Tools
- Navigation skill in SAP SD/MM/SAP S4 Hana Module

**Job**:
Supply Chain & Operations
**Job Level**:
Intermediate

**Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.**

HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.