Exec

14 hours ago

Ahmedabad, India Vodafone Full time

**Description**:

- s customer experience standards.The Customer Care Advisor has a good knowledge of Vodafone
- s latest products and offerings, price plans and associated technologies, systems and processes. And performs specific tasks related to delivering excellent customer service and sales through outbound/inbound communication and in line with standard customer care processes. Typically reports to the Customer Care Team Leader.

**Job Responsibility**:

- Handles customer requests/issues/questions in a professional manner and strives to deliver a first time resolution service;
- Meets defined KPIs including NPS and sales;
- Processes transactional activities in line with Vodafone standards, policies and processes;
- Uses time proactively and efficiently to deliver on service targets;
- Provides feedback and suggestions to develop and improve customer experience in respect of call trends / drivers;
- Good understanding of Vodafone products, services, systems, policies and processes in order to effectively deal with a variety of questions and customer transactions;
- Effectively interacts with stakeholders where necessary, to assist with efficient query/complaint resolution;
- Acts as an advocate of Vodafone, protecting the reputation by following Vodafone
- s Brand Tone of Voice;
- Performs other job-related duties or tasks defined by the supervisor or resulting from assigned agendas.

**Skills**:
Digital Advocacy

Customer Journey Knowledge

Ownership

Building Rapport

Resilience

Expert Advice

Communication

Empathy

Customer Experience (CX) design

Product and Service Advocacy

Service Delivery Excellence

Digital Enablement

Customer Service /Resolution

Customer Centricity

Objection Handling and Negotiation

Opportunity selling

Service and Delivery Management

  • Exec

    3 days ago

    Ahmedabad, India Vodafone Full time

    **Description**: - s customer experience standards.The Customer Care Advisor has a good knowledge of Vodafone - s latest products and offerings, price plans and associated technologies, systems and processes. And performs specific tasks related to delivering excellent customer service and sales through outbound/inbound communication and in line with...

  • Enterprise Sales Executive

    5 days ago

    Ahmedabad, India Azine Web Technologies Full time

    We're hiring an Enterprise Sales Executive in Ahmedabad. Drive B2B SaaS sales, generate leads, close deals, and manage client relationships. Must have 2+ yrs experience, strong communication, CRM skills & ability to engage C-level execs. Full-time.

  • AWS Cloud Systems Engineer

    1 week ago

    Ahmedabad, Gujarat, India beBeeCloud Full time ₹ 15,00,000 - ₹ 25,00,000

    AWS Cloud System Administrator Job SummaryJob Title: AWS System AdministratorWe are seeking an experienced AWS system administrator to join our team at Hyqoo. The ideal candidate will have a strong understanding of cloud computing concepts and architectures, including IaaS, PaaS, and SaaS.The successful candidate will be responsible for monitoring and...

  • Exec. Reg. Sales

    7 days ago

    Ahmedabad, Gujarat, India Reliance Industries Full time

    **Posted Date**: 20 Sep 2024 **Function/Business Area**: Petrochemicals **Location**: Ahmedabad **Responsibilities**: a) Consolidate, finalize and monitor the Sales Plan and Actuals for the Territory : Monthly and Annual. b) Generate orders on a daily basis by following up with customers and channel partners. c) Monitor actual customer off take vs....

  • Executive Assistant to Md

    14 hours ago

    Ahmedabad, India House of MG Full time

    Your scope will include The House of MG and its managed properties as well as Mangalbag. You will work with the Exec Assistant, Principal, and Admin Manager in Shreyas Foundation for smooth coordination of similar work there. **Secretarial duties** - Conserves executive’s time by reading, researching, and routing correspondence; drafting letters and...

  • PA / ADMIN Assistant

    5 days ago

    Ahmedabad, India The House of Mangaldas Girdhardas Full time

    The House of MG Admin Full time Your scope will include The House of MG and its managed properties as well as Mangalbag. You will work with the Exec Assistant, Principal, and Admin Manager in Shreyas Foundation for smooth coordination of similar work there. Secretarial duties Conserves executive's time by reading, researching, and routing correspondence;...

  • Senior Sales Growth Strategist

    2 weeks ago

    Ahmedabad, Gujarat, India beBeeBusinessDevelopment Full time ₹ 1,00,00,000 - ₹ 1,50,00,000

    Job Title: Senior Business Development ManagerWe are seeking a seasoned Senior Business Development Manager to join our team. As a key member of our organization, you will be responsible for identifying and pursuing new business opportunities that align with our company goals.Develop and execute a comprehensive business development strategy to drive growth...

  • Leadership Opportunity

    1 week ago

    Ahmedabad, Gujarat, India beBeeLeadership Full time ₹ 15,00,000 - ₹ 25,00,000

    Job OverviewRegional Manager Role Summary:This Regional Manager position involves overseeing a large team of executives, team leaders, and business managers. The ideal candidate will have exceptional leadership skills, be able to effectively manage budgets, and possess excellent communication and interpersonal skills.Key Responsibilities:Leading a 3-Tier...

  • Lubricant Sales

    1 week ago

    Kanz, Ahmedabad, Gujarat, India Sawan ENTERPRISES Full time

    Position Title: Sr. Exec/ Executibe Division: Lubricants Location : Ahmedabad Department: Sales & Marketing Reporting to: RH Reportees : - Age: Under 30 Qualification: BE, BTech Gender Preference: Male/Female Compensation: As per market standard Experience: 2-5 years Responsibility:Responsible for Sales and Marketing of Specialty Industrial Lubricants in the...

  • Pr and Influencer Executive

    2 weeks ago

    Ahmedabad, India Ornet Beauty Pvt Ltd. Full time

    Gush Beauty - PR and Influencer exec Who are we? We are a clean, fuss-free beauty brand committed to providing our consumers with the best possible products, without cutting corners. Roles and Responsibilities: You are an enthusiastic social media consumer who is tapped into the beauty category, has strong writing skills and a genuine passion for beauty,...