Global Bank Loans associate

**JOB DESCRIPTION**

**Job title: Fund Servicing Associate II**

**Department: Global Bank Loan Administration**

JPMorgan delivers an extensive solution for different Fund Managers seeking independent administration and custody services as well as outsourcing of their day-to-day operations.

The** **Investment Operations team has the responsibility for providing a premium quality client service to Fund Services clients, ensuring deadlines are met at all times.

**_ Reporting to Vice President, you will be responsible for the following_**:

- Oversight of day to day operation of a team within Investment Operations responsible trade booking, settlement, cash & positions and market value reconciliations, break research and resolution, credit facilities life cycle management and client issue management
- Overall responsibility for the Client Satisfaction for completeness, accuracy and timeliness of booking Bank Loans transactions
- Work with the ED & MD to develop goals for the team and ensure they are reached
- Review daily/monthly work process for team members, including daily and monthly checklists and see that all tasks are completed
- Ensuring that all staff are aware of daily tasks and deadlines are met
- Streamline team processes when needed
- Effectively communicating instructions from to team
- Timely escalation of any potential issues to ED & MD
- Assist in determining feasibility of new products and services
- Ensures deliverables are met / Signs off on new business and Service level agreements (SLA)
- Ensure Controls are adhered to and refreshed quarterly
- Implementation of new funds to be on-boarded
- Cross team training.
- Regular group meetings with the Group Managers to ensure constant communication and feedback about the overall Bank Loans operations performance
- Communicate with other areas in JPM Fund Services Client Service, Product, Sales, Portfolio Accounting, Technology
- Responsible for ensuring a standardised and efficient process

**_Profile:_**
- Participate in the development of goals and execution of strategies within the department.
- Complete understanding of the NAV delivery process
- Ability to interface with management and clients
- Demonstrate ability to proactively identify issues and implement solutions.
- Strong organisational skills, concern for quality & accuracy and working to strict deadlines
- Excellent interpersonal skills, customer service orientation
- Good understanding of global investment markets and instrument types
- A willingness to work hard and go beyond expectations
- Strong organisational skills, concern for quality & accuracy and working to strict deadlines
- Excellent interpersonal skills, customer service orientation
- A willingness to work hard and go beyond expectations
- Leverage your unique background, experiences and skills to help innovate and add value.

Diversity and Inclusion are the cornerstones of JPMorgan Chase’s corporate culture. We recognize that we gain strength from a diverse workforce and embrace our differences. We are committed to a culture of openness and meritocracy, and believe in giving every individual an opportunity to succeed while bringing their whole selves to work. Every unique skill, perspective and experience is valued irrespective of background, age, disability, gender identity, ethnicity, religion or belief and sexual orientation. Different perspectives built on diverse experiences bring strength and creativity to our work and lead to the best solutions for our clients.

If you’re passionate, curious and ready to make an impact, we’re looking for you to help us grow and position our businesses for the future.

**_Requirements:_**
- A Bachelors Degree or equivalent experience is preferred with typically 5 or more years experience in operations or related function
- Third level finance related study or accounting qualification is desirable
- Detailed working knowledge of financial data providers such as Bloomberg, Financial Times Interactive Data, MarkIt Partners
- Strong knowledge of all investment types
- Experience with implementing process improvement methodology and/or demonstrated experience with efficiency improvement
- Ability to effectively communicate with internal and external clients
- Ability to motivate staff and provide feedback when needed.
- Keen eye for detail, processes and deadline orientated

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to