Telecaller

4 days ago

Kochi, India Ripple International Full time

We are seeking Telecalling Executives to join our team.

The Telecaller will be responsible for making outbound called calls for leadgeneration and also for customer support.

**Responsibilities**:

- Make outbound calls to prospective customers to generate sales leads and customer satisfaction.
- Maintain detailed records of contacts and calls in a CRM system.
- Discuss products and services with customers to determine their needs and interests.
- Follow up on customer inquiries and orders.
- Provide customers with product and pricing information.
- Follow up with customers after a sale to ensure customer satisfaction.
- Handle customer complaints and inquiries in a professional and timely manner.
- Monitor industry trends and competition to stay informed and up-to-date.

**Requirements**:

- At least one year of international voice experience in telemarketing.
- Proven track record of success in generating sales leads.
- Excellent communication and customer service skills.
- Ability to work independently and as part of a team.
- Proficiency in Excel and CRM (Advantage)
- Knowledge of industry trends and regulations.

Job Details

**Salary**: 12000 to 18000

Qualification: Any Degree

Day shift (9 am to 6 pm)

Location: Kochi

Schedule:

- Day shift

**Experience**:

- International voice: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

**Salary**: ₹10,000.00 - ₹13,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Ernakulam - 682017, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Communication skills: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: One location

**Speak with the employer**
+91 8113992659

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