Customer Service Executive
2 weeks ago
**Job Description - International Customer Service (Voice Process).**
**Job Description
- International Customer Service (Voice Process).**
**Work Location: Gurgaon - Sector 21.**
**Eligibility Criteria**:
- Education: UG / Graduate / Post Graduate (UG freshers not eligible).
**Experience**:
- 0-3 years in International Customer Service Voice process.
- Excellent communication skills in English.
- Comfortable working in a 24x7 shift environment (majorly night shifts).
**Roles & Responsibilities**:
- Handle international customer queries and provide voice-based support.
- Deliver high-quality service with strong customer satisfaction.
- Ensure accurate resolution of queries within defined SLAs.
- Maintain professionalism and adhere to compliance standards. Coordinate with internal teams for escalations and resolutions.
- **Salary & Benefits**:
- Freshers: 3.2 LPA ( 23,000 in-hand). Experienced (up to 3 yrs): 3.43 LPA ( 27,000 in-hand). Joining Bonus: 5,000. Cab Facility: Both side
- Incentives and growth opportunities in a global work environment
**Contact - 9430856675**
**Job Types**: Full-time, Permanent
Pay: ₹26,000.00 - ₹30,000.00 per month
**Benefits**:
- Paid sick time
- Paid time off
- Provident Fund
Ability to commute/relocate:
- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- How soon you can join If Selected?
**Language**:
- English (required)
- Hindi (preferred)
Work Location: In person
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