Product Designer Ii

studio+91 is currently seeking an experienced, motivated, creative, and customer-focused Senior Design Researcher. As part of a multidisciplinary Team, your responsibilities include working closely and collaborating with multiple disciplines, bringing a customer driven perspective that is founded in data to the design process. Our diverse team works collaboratively to create products and ideas that empower us to move fast to build seamless and delightful experiences for billions of customers worldwide. Join us
- Plans research to include diversity, inclusion and accessibility principles.
- Applies research methods for effective execution for a product, product line, or service. Guides multi-person research efforts resulting in strong product outcomes for a product, product line, or service.
- Synthesize and distill data for a product, product line, or service. Reviews and analyzes data to draw conclusions for a product, product line, or service. Applies statistical analyses to strengthen hypotheses to make business decisions for a product, product line, or service. Enables problem identification and reduces data to form aggregate insights for a product, product line, or service.
- Shares insights in a way that is easy to understand to activate design and engineering processes from insights for a product, product line, or service. Creates and leverages communication methods that promote an emotional connection to a customer and conveys real user stories that reveal customer insights.
- Manifests insights into product truth, impact, and decisions for Group Product Managers and General Managers.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond..

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

**Responsibilities**:

- Conducts research that identifies and clarifies who the customer is and the critical parts of their context to inform product strategy and user experience direction for a product, product line, or service. Delivers customers insights into a target customer profile or description.
- Contributes to the formation of the solution for a product, product line, or service. Leads generative research to determine what solutions or concepts should be used.
- Applies heuristic evaluations and product walkthroughs. Applies a combination of moderated and unmoderated user experience testing methodologies to distill continuous improvement insights and to trigger product or experience direction pivots.
- Improves user experience through continuous iterative research processes for a product, product line, or service. Conducts iterative research with cross-disciplinary product teams in a lean, continuous, collaborative, and co-experienced manner. Produces research-driven insights on industry/vertical trends. Determines the risk associated with technology uncertainty for future initiatives by conducting new and/or foraging for existing research for a product, product line, or service.

Cross-disciplinary Enablement
- Provides tools and templates for product makers to capture their assumptions and express them as testable hypotheses. Provides reference question libraries/templates for product makers and other researchers to draw from when creating discussion guides for their research. Provides customer templates such as correspondence templates, report templates, and customer profile templates.
- Recruits for participation in research for a product, product line, or service. Review data collection instruments (e.g., surveys, interview scripts). Plans, coordinates, and executes large scale customer learning events.
- Reviews product maker customer engagement plans and makes recommendations to improve their plans & guide them to increase product team learning and customer goodwill.
- Collaborates with team to create user experience goals, signals, metrics, and criteria, objectives and key results (OKRs) for a product, product line, or service. Identifies leading instruments for measuring user experience health and drives effective deployment and ongoing utilization within their product teams

**Qualifications**:
**Required Qualifications**
- Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, or related field AND 3+ years of experience working in product or service design
- OR equivalent experience (e.g., experience using design thinking to solve problems).
- Experience in articulating the implications of research finding in clear and compelling ways; translating research findings into actionable recommendations; ability to translate data into