Front Office Receptionist

1 day ago

Dwarka Delhi Delhi, India Tatva interiors and contractors pvt ltd Full time

**Job Title**: Front Office Receptionist

**Department**: Administration
**Reports To**: Office Manager / Administrative Head
**Location**: Dwarka Head Office

**Job Summary**:
The Front Office Receptionist is the first point of contact for visitors and clients. This position requires an individual with excellent communication and organizational skills, capable of managing a busy front desk environment. The role involves answering phone calls, greeting visitors, handling mail, scheduling appointments, and performing administrative tasks to support the overall smooth functioning of the office.

**Key Responsibilities**:

- **Greeting Visitors**:

- Welcome guests in a friendly, professional, and efficient manner.
- Notify appropriate personnel of visitor arrivals.
- Ensure visitors sign in according to company protocols.
- **Answering Phone Calls**:

- Answer and direct phone calls in a professional manner.
- Take messages and forward them to the relevant staff.
- Handle routine inquiries and resolve issues where possible.
- **Managing Appointments and Schedules**:

- Schedule meetings and appointments for office staff.
- Maintain and update calendar systems.
- Ensure meeting rooms are prepared and organized for scheduled meetings.
- **Administrative Support**:

- Assist with administrative tasks such as filing, photocopying, and faxing.
- Organize and maintain office supplies.
- Help with data entry and document management.
- **Mail Management**:

- Sort, distribute, and manage incoming and outgoing mail.
- Coordinate deliveries and shipments.
- **Handling Office Tasks**:

- Ensure the front desk area is tidy, organized, and fully stocked.
- Ensure the office environment is presentable and welcoming.
- ensure the follow up for the MMTC
- booking the courier for the site and recieving the same
- data entry
- **Handling Emergency Procedures**:

- Maintain security and safety procedures for visitors and staff.
- Be aware of emergency protocols and guide visitors or staff in case of an emergency.

**Qualifications**:

- High school diploma or equivalent; a degree in Administration, Hospitality, or related fields is a plus.
- Proven experience in front office or customer service roles is preferred.
- Strong verbal and written communication skills.
- Proficient in MS Office Suite (Word, Excel, Outlook).
- Basic knowledge of office equipment (e.g., fax machine, printer).
- Professional appearance and demeanor.

**Skills and Attributes**:

- Excellent interpersonal and customer service skills.
- Strong organizational and multitasking abilities.
- Ability to remain calm and professional under pressure.
- Ability to maintain confidentiality and manage sensitive information.
- Positive attitude and a team player.
- Attention to detail and proactive approach to problem-solving.

**Working Hours**:

- Full-time, Monday to Friday (9:10 AM - 6:30 PM).
- Occasional overtime may be required.

**Benefits**:
health insurance ,PF

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Work Location: In person

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