International Call Center Executive

1 week ago

Panchkula, India Lytegen Full time

We are hiring high-energy, fast-paced Outbound Sales Representatives who will serve as the first point of contact for our US customers. This role is for individuals with at least 1 year of experience in sales, telemarketing, customer service, or outbound calling — and who are ready to thrive in a high-pressure, target-driven environment.

Your job is to make a high volume of outbound calls, engage prospects, qualify basic interest, and warm-transfer the call to our Appointment Setting Team.

This is not a slow-paced role. You’ll be trained intensively, coached daily, and given the expectation to grow quickly into a top-performing opener.

Key Responsibilities

- Make high-volume outbound calls to US-based prospects daily.

- Use high-performance scripts, tonality, and objection handling techniques.

- Qualify prospects within the first 30-90 seconds of conversation.

- Warm transfer interested leads to Appointment Setters in real time.

- Maintain consistent calling speed, energy, and professionalism.

- Meet or exceed all KPIs for:

- Call volume
- Qualified transfers
- Talk time
- Conversion percentage

Document call outcomes accurately in the CRM.

Participate in daily coaching, feedback sessions, and role-plays.

**Requirements**:

- Minimum 1 year of experience in any of the following:

- Sales
- Outbound calling
- Telemarketing
- Customer service (inbound/outbound)
- Inside sales

- Strong English communication skills and confidence on the phone.

- Ability to stay focused in a fast-paced, KPI-heavy environment.

- Thick skin, comfortable handling rejection repeatedly.

- Ability to multitask and think fast during live calls.

**Training & Performance Development**:
Our training is:

- Intensive

- Constructive

- Daily
Focused on rapid skill development

You’ll be trained on:

- US sales psychology

- High-speed opener techniques

- Tonality & pitch control

- Objection handling

- Script mastery

- Live scenario role-plays
Daily KPI reviews

We don’t just train you, we build you into a high-performance sales opener, to help you earn what you want.

**Benefits**

- Competitive base salary

- Performance-based incentives

- Rigorous training sessions

- Growth into Appointment Setter or Closer roles

- A high-energy, performance-focused work environment

- Modern dialers, CRM, and sales tools

- Clear and fast promotion path

- Continuous coaching and mentorship

- High-performance culture

- Opportunity to grow into high-earning sales position

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