Enrollment Expert

**About W Health Ventures**

**W Health Ventures **is a Boston-based venture capital firm focused on helping build the future of healthcare delivery. Founded by serial technology entrepreneur, investor, and philanthropist Sunil Wadhwani, W Health invests in and incubates early-stage companies that **address critical unmet healthcare needs** leveraging technology and AI in the US and India.

W Health has set up **India’s first Venture Studio** in health to create and launch **20-25 digital health service companies in the next five years,** with a plan to nurture each of these companies to generate maximum revenues with five to seven years of operations. The first three companies are focusing on areas like obesity, chronic pain and contraception.

W Health has also **led the investments** in the following companies: AI-based mental health platform - Wysa, personalized chronic disease management solution - BeatO, phygital care platform for individuals with type 2 diabetes in the US - Ryse Health and virtual clinic for men and women’s wellness - GHC.Health

**Enrolment Expert**

We are looking to welcome an Enrolment Expert to join a revolutionary pain-management venture that we have incubated in the pain-management category. The enrolment expert will be a key part of the sales team, being the source to drive revenue growth by pursuing program sales opportunities, negotiating deals with potential patients, and ensuring the company’s broader vision and goal.

Here is a snapshot of the responsibilities:

- Understanding the patient’s problems in depth and answering queries related to patient requirements.
- Advising patients about the services through structured discussions and convincing them of our program benefits crafted as per their requirements.
- Managing the entire sales process from prospecting to closing while ensuring max conversions.
- Collaborating with the care management team post-closure of the sales process.
- Developing and executing sales strategies that align with the company's overall business goals.
- Collecting and updating the required patient data in CRM, while ensuring the complete accuracy of all patient records..

Skills & Experience sought for this role:

- 4+ years experience in telesales /Program sales and handling CRM (preferred).
- Prior experience in healthcare, specific physiotherapy will be an added advantage.

Critical Skills to this Role (must have)
- Excellent communication skills with strong empathetic nature.
- Strong probing, listening and presentation skills.
- Ability to influence and proactively engage with patients.

Personality Traits (must have)
- High consumer empathy and ability to build strong consumer connect and rapport.
- Quick learner, ability to take ownership, entrepreneurial outlook/self-starter attitude to independently own and drive solutions.
- Having adaptability to manage evolving requirements and delivering scientific /healthcare programs (Training provided).

**Requirements**:
Some finer details and the expectations from this role:
Reporting relationship
- Direct Reporting: Will be reposting to the Sales head.

Why would people love to work in Pain Management Company:

- Well-funded venture run by industry experts with more than 40+ years of healthcare experience between them.
- Pain Management Company has a Start-up Environment - Work with a passionate and energetic team that’s driven by ensuring patients get what they need when they need it
- International advisors and tie-ups, with the opportunity to learn from leading medical consultants in UK and US.

What is a normal day for this role going to be like?
- Engaging with the Sales head & Sales team on daily tasks at the start of the day.
- Actively scanning the CRM for new patients and engaging with them.
- Updating the required patient data in CRM for record-keeping and further action.
- Post-closure of the sales process, share patient details with the care management team for further action.
- Reporting back on the results of the day with the management.