Infrastructure Architect

2 weeks ago

Bengaluru Karnataka, India Wipro Limited Full time

Bengaluru, India
- Tech Hiring
- 3049435

**Senior Developer
- Band B3**
- Overall Experience
- 6+ years
- At least 3 years of experience in ITOM BAU
- At least 1+ years of experience in Design and Implementation of Service Now ITOM Modules and Integrations - Event Management, CSDM, Discovery
- Responsible for ServiceNow Discovery Activities.
- Monitors discovery and service mapping results, reconciling and addressing any anomalies.
- Works with Service Owners and SMEs to ensure CI completeness & correctness.
- Experience with understanding data center components for mapping to CMDB.
- Fundamental understanding of networking including TCP/IP ports, firewalls, Network Protocols and IP networks.
- Intermediate level understanding of CMDB classes
- Working knowledge on clearing CMDB discovery related issues such as duplicate CIs, Port Issues and permission issues etc.
- Implementation/Design of CMDB MID Servers. Proactively plans capacity of ServiceNow MID servers and maintains and configures appropriately.
- Maintenance of MID servers.
- Knowledge on Implementation of cloud based discovery (internal & external) preferred
- Establishes, monitors and maintains discovery schedules.
- Ensures that horizontal discovery products are highly available, reliable, and performant.
- Exposure to third-party tools for integrations like SCCM, Orchestration, Qualys, Flexera, Orion and similar tool set.
- Knowledge on Service Mapping preferred
- Participate in project activities including project plans, assigning tasks, monitoring statuses, coordinating efforts, validating team recommendations, integrating efforts into a comprehensive strategy and delivering results on time.
- Create/Maintain ServiceNow discovery documentation/standard operating procedures documents.
- Must be ITIL Foundation / CSA certified.
- Certified CIS-ITSM / CIS-Discovery preferred.
- ServiceNow - IT Service Management

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

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