International Voice Process

2 weeks ago

Pune, India "Jobs In 360" - Vistas Learning Full time

Description:
Job Responsibility
- Support the Business customers on call for their Fixed Products related queries ( Tech and Care)
- Also includes providing the customers with upgrade deals or renewing the contract or new deals - Fixed Products
- Ensures other activities are conducted according to the highest level of operations standards in line with KPIs, (e.g. NPS, ASAT, Quality, On site Escalation, No. of calls):

- Delivers tasks relating to updating Customer Care / Account / Service Managers in line with process and ensuring customer SLA delivery, service availability, quality and continuity assurance;
- Uses communication skills to exchange ideas and information in a concise and logical way to support the delivery of end to end Customer Service assurance with focus on high availability, minimum restoration times of technical issue and customer management;
- Provides support to help maintain solid relations with vendors
- Follow ups with the customers for technical queries to ensure end to end customer service is provided
- Performs other job-related duties or tasks defined by the supervisor or resulting from assigned agendas.
- Should have experience of Voice CS of minimum 18 months. Should have dealt with customer facing metrics.
- Should be ready to handle 35 calls a day
- Should be ready to work from office location in hybrid model
- Should be a graduate

**Salary**: Up to ₹490,000.00 per year

**Benefits**:

- Provident Fund

Schedule:

- Night shift
- UK shift

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are u currently located in Pune?

**Education**:

- Bachelor's (required)

**Experience**:

- International voice process: 1 year (required)

**Speak with the employer**
+91 8095634440

  • International Voice Process

    3 days ago

    Pune, India Turnaround International Full time

    An International Voice Process Job is **a job where the executives are assigned to handle the calls from customers in different countries**, particularly the U.S., U.K., Australia, etc. These jobs include product and service support or technical support in which the customer is calling to solve an issue. - Knowledge and Skills Required. - Communication...

  • Vacancy for International Voice Process

    7 days ago

    Pune, Maharashtra, India Turnaround International Full time

    **Opening for international voice process** **Salary** -depend on last CTC and Interview. Shift - Nightshift ( work from office) Working days - Mon - Fri **(2 Rotational Week off )** **Qualifications**: - 12 th & above. **Location**: - Magarpatta - **Health insurance benefits for family**: - **Good Communication skills Required**: - **Over time pay...

  • International Voice Process

    2 weeks ago

    Pune, Maharashtra, India Turnaround International Full time

    **Job description** **Job Title: International Voice Process** Job Location: Magarpatta City, Pune - 411028 Experience Required: 0-3 Yrs. Compensation: 2.5 to 4 Lakh PA Industry: KPO **Job Description/Job Role**: US Process shift - Night Shift (Medical Billing/Insurance/Legal/Anciliary/RCM) Managing client queries and resolution on issues Handling...

  • International voice process Professional

    2 weeks ago

    Pune, Maharashtra, India Apex One Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Process: International Voice Process Experience: 6 Months to 2 Years Shifts: Rotational (Including Night Shifts) Work Mode: [On-site] Job RoleWe are hiring enthusiastic and customer-oriented professionals for our International Voice Process . Key ResponsibilitiesHandle inbound/outbound calls for international customers.Resolve queries and provide...

  • Hire Hire !!!! for International Voice Process

    22 hours ago

    Pune, Maharashtra, India Turnaround International Full time

    **Opening for international voice process** **Salary** -depend on last CTC and Interview. Exp -1-3 Shift -dayshift morning 7:00 to 4:30 ( work from office) Working days - Mon - Fri (morning shift ) **Qualifications**-10 th -- 12 th & above. **Location**: - Magarpatta - **Health insurance benefits**: - **Good Communication skills Required**: -...

  • International Voice Process

    22 hours ago

    Pune, Maharashtra, India Genesis HR Services Full time

    Hiring For **International Voice Process** Required Experience**:Minimum 1 Year in Customer Support in International Voice Process** Job Role: Senior Customer Support Executive (International Voice Process) Eligibility - **CANDIDATE HAS TO BE SITUATED IN PUNE (NO RELOCATION)** **Fluent communication required** CTC: Freshers - **3 LPA +...

  • Hire !!!! for International Voice Process

    2 weeks ago

    Pune, Maharashtra, India Turnaround International Full time

    **Opening for international voice process** **Salary** -depend on last CTC and Interview. Shift - Nightshift ( work from office) Working days - Mon - Fri **Qualifications**: - 12 th & above. **Location**: - Magarpatta - **Health insurance benefits**: - **Good Communication skills Required**: - **Over time pay available** **Job Types**: Full-time,...

  • International Voice Process

    1 week ago

    Pune, India Coforge Full time

    Experience: Min 2 years in International Voice process Location : 3 days Hybrid model, Kharadi Pune Shift : AUS (1.30 am / 2.30 am IST ) US (6.30 pm / 7.30 pm IST) **Experience**: - Excellent English Grammar and in English. - Should be comfortable to work with AUS / US shift timing. Perks: - 5 days working. - Transport facility will be given. - High...

  • international voice process

    5 days ago

    Pune, India Ghrs Training Full time

    International Voice Process – Service DeskLocation: Hinjewadi, PuneSalary: 4 LPA + IncFull-Time | Immediate Joiners PreferredRequirement: Excellent communication skills in EnglishFor more information contact : HR Shrushti( ) Required Candidate profile International Voice Process – Service Desk (technical)Excellent communication skills in...

  • international voice process

    5 days ago

    Pune, India Visko Real Estate Pvt Ltd Full time

    We Are Hiring – Customer Support (International Voice Process) Location: Pune | Are you passionate about customer service and looking to build a career in an International Voice Process? This is your chance to work with one of the leading BPO & ITES companies in the world Role Highlights: Handle inbound & outbound calls for international insurance clients...