Tellecaller

6 days ago

Anna Nagar Chennai Tamil Nadu, India STUDY GIANT ACADEMY Full time

*STUDY GIANT ACADEMY* actively looking for a Customer Support Executive (Female only) in Chennai location

Role: Tele Calling Tamil/English (No Target)

No. of Openings: 1

Qualification: Any Graduate

Experience: 1 - 2 years of relevant experience in Tele-calling/Customer Support process.

**Salary**: INR 13000 - INR 18000/Month (Based on experience)

Shift: Day Shift

Shift Timings: 9:15am to 6:15pm(No night shift)

Job Location: W BLOCK 5th St, Annanagar, Chennai

Skills Required:

- Good communication skills
- Basic system knowledge

Job Summary:

- Handling incoming calls from patients, addressing their inquiries, and providing information about offered services and procedures.
- Making outbound calls to patients to schedule appointments, confirm appointments, or provide reminders about upcoming appointments.
- Providing excellent customer service and addressing patient concerns or complaints in a professional and empathetic manner.
- To coordinate with internal team for service booking confirmations and patients reports follow-up.
- Keeping detailed records of all patient interactions and any relevant information for future reference or reporting purposes.

Only immediate joiners are required.

**Job Types**: Full-time, Permanent

Pay: ₹13,000.00 - ₹18,000.00 per month

Schedule:
Day shift

Contact Details: 9342564401

Pay: ₹13,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

Application Deadline: 08/12/2024
Expected Start Date: 14/11/2024

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