Telugu Calling Process Work From Home

1 week ago

Hyderabad, India Qiott Llp Full time

As a Telugu Calling Process agent, you will be responsible for handling inbound and outbound calls and providing excellent customer service to our clients. You will communicate with customers to resolve their inquiries, provide solutions, and upsell products and services. You will be required to maintain accurate and detailed records of all interactions with customers and follow up with necessary actions.

**Responsibilities**:

- Handle inbound and outbound calls in Telugu and English
- Provide excellent customer service and support
- Resolve customer inquiries and provide quick and effective solutions
- Upsell products and services as required
- Collect and record customer information accurately
- Follow up with necessary actions after customer interactions
- Meet performance metrics and targets

**Requirements**:

- Fluent in Telugu and English
- Strong communication and interpersonal skills
- Ability to multitask and work effectively under pressure
- Attention to detail and accuracy
- Flexibility to work in rotational shifts
- Prior experience in customer service or sales preferred
- A reliable computer and high-speed internet connection

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