Customer Experience Survey Program

Customer Experience Survey Program (Qualtrics) and Data Analysis

This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.

Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.

**As a **Survey Programmer (Qualtrics) and Data Analysis**:
**Key Responsibilities**:

- Possess knowledge of survey programming platforms, specifically Qualtrics
- Be able to program complex surveys on Qualtrics survey building platform
- Manage the survey programming part of the projects and its work-streams independently
- Provide strong leverage by programming error-free surveys in a timely manner
- Identify and implement innovative programming techniques and non-standard solutions to programming challenges
- Possess a problem-solving attitude and ability to provide feasible solutions for the surveys
- Analyze and interpret data to identify patterns, trends and possible solutions
- Performing quality assurance on data and analytical models to ensure accuracy
- Proficient in efficiently presenting data via reports and presentations (PPT and excel)
- Advance knowledge of quantitative and qualitative data research methodologies to design them effectively
- Assist or manage the production of survey reports and review, design and modification of reports for client use
- Provides guidance and mentoring to less
- experienced staff members.
- Leads and/or provides expertise to functional project teams.

**Desired skills**:

- 4 to 6 years of relevant experience in programming surveys, out of which the majority of experience **should be in Qualtrics**:

- 2 years’ experience in Qualtrics XM platform.
- Must have worked on integration of Qualtrics with other tools like SFDC,SQL and others, using API and JSON; and can handle such projects independently
- Demonstrated curiosity in understanding what really matters to our customers
- Strong analytical aptitude problem solving, logical reasoning
- Knowledge of languages: HTML, CSS, JavaScript, jQuery, etc.

**Effective communication**:

- Good interpersonal skills and team-player attitude
- Ability to effectively communicate program plans, proposals, results, and negotiate options

If you are
- Good at partnering, innovating, and making things happen. You are aligned to our core values.
- Holding a Bachelor’s Degree or equivalent combination of education and experience
- Experienced in corporate policies, markets and processes, financial management as well as program management
- Experienced in large revenue deals to include combination of multi-country/ business unit/ product line and managing a business in start-up and growth phases
- Capable of managing a portfolio of annuity services
- Excellent in verbal and written communication

Join us and make your mark

We offer:

- A competitive salary and extensive social benefits
- Diverse and dynamic work environment
- Work-life balance and support for career development
- An amazing life inside the element Want to know more about it?

Then let’s stay connected

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

**Job**:
Sales Operations
**Job Level**:
Intermediate

**Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.**

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.