In House Trainer

The In-House Trainer is responsible for designing, delivering, and evaluating training programs for sales, service, and technical staff within the dealership. The role ensures the team is updated on product knowledge, soft skills, customer handling, and OEM (e.g., Ashok Leyland, Tata Motors) guidelines.

**Training Planning & Delivery**
- Conduct induction and ongoing training for new and existing employees
- Deliver product training for CVs/LCVs (specifications, features, USPs)
- Train service teams on technical standards and safety practices
- Conduct soft skills and customer handling workshops

**Curriculum & Assessment**
- Design training modules as per OEM and dealership requirements
- Develop assessments and feedback forms for training effectiveness
- Maintain training records, attendance, and employee performance tracking

**Coordination & Reporting**
- Coordinate with OEMs for training updates, certifications, and audits
- Submit monthly training MIS reports to management
- Schedule and manage refresher courses across departments

**Team Development**
- Mentor junior staff for on-ground improvements
- Identify skill gaps and recommend development plans
- Support HR in performance appraisal inputs related to training

Pay: ₹30,000.00 - ₹35,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Supplemental Pay:

- Overtime pay

Work Location: In person