Csc- Phone Sales

From 1 to 4 year(s) of experience
- ₹ Not Disclosed by Recruiter
- Kolkata, Mumbai, Hyderabad/Secunderabad, New Delhi, Lucknow, Chennai, Jaipur**Roles and Responsibilities**

**POSITION / DESIGNATION**

Bionic Phone Manager

**JOB RESPONSIBILITIES**

Bionic Phone Manager has the responsibility of driving sales in tandem with the RM and achieving sales targets together from mapped district centres. Below are broad expectations from this role:
**Target Achievement**
- Drive sales and achieve business targets in tandem with the RM through closure of generated leads from mapped district centres.
- Achieve business targets & resolve service issues in District centres/VLEs.

**Relationship Management**
- Phone Manager has to ensure thorough follow up and closure of leads generated by the mapped RM from mapped district centres.
- Calling to mapped VLEs for Sales, Product and Portal Process Training, Campaigns, Login technical support.
- Follow up calls with VLEs, scheduling logins and RAP activation every month
- Provide telephonic and remote desktop support for issue troubleshooting, virtual trainings to VLEs
- Aligning and working with mapped field RMs for converting to HNI cases wherever required.
- Phone Manager will be responsible to resolve instant service issues with VLEs.

Provide complete policy details to the VLE over call along with product literature wherever needed, follow up and close the leads.
- Submission & closure of CFRs in system, calling to VLEs for CFR requirements, facilitate customer medicals, video proposal verifications for issuance process.
- Provide Support for VLE code creation and Portal activation
- Engage VLE through discussions with the purpose of apprising them about company products / offerings, understand their issues/ concerns about insurance (if any) and close the lead.
- Aligning and calling to DM / DCs for VLE Lead generation, Commitment, tracking and extending active support during Login drives
- Phone Manager needs to engage and build a good rapport with the RM/ Floor Manager/ Field Sales.
- Relationship management with VLEs and DMs for building regular business for business campaign (MDRT)

Meet quantitative and qualitative targets on monthly basis.

Maintain call quality standards as mentioned in the KPI’s.
- Achieving minimum call to connect ratio and call productivity, VLE activation everyday
- EOD reporting of calling and business and CFR closures to ABHs

**KEY PERFORMANCE INDICATORS**

**QUALITATIVE**
- Effective closure of generated leads
- Maintaining call quality standard
- Customer retention

**QUANTITATIVE**
- Achieving business targets month on month
- Achieving qualitative parameters month on month
- New business, VLE activation, customer retention

**PREFERRED CREDENTIALS**

**WORK EXPERIENCE**

Insurance / Inside Sales / Tell Calling - sales & targets model

**QUALIFICATIONS**

Graduate

**COMPETENCIES**

Basic computer knowledge/technological skills.

Good verbal and written communication skills

Ability to build rapport with people andbe a good listener

Ability to provide information clearly and effectively

A sound knowledge of telephone etiquette

A go-getter with a penchant for sales & target-based incentives.
- Role:_Business Development Executive (BDE)
- Salary:_ Not Disclosed by Recruiter
- Industry:_Insurance
- Functional Area:_Sales & Business Development
- Role Category:_BD / Pre Sales
- Employment Type:_Full Time, Permanent
- Key Skills- Target Achievementtele insuranceSales AchievementtelesalestelecallingRMinsurance tele salesphone salesEducation
- UG:_Any Graduate

**Company Profile**:
SKYWINGS ADVISORS PRIVATE LIMITED
- We are one of the leading Staffing Companies.- Company Info- X- Contact Details\+- Recruiter Name:_Vivek Kumar
- Contact Company:_SKYWINGS ADVISORS PRIVATE LIMITED
- Telephone:_8368002731