General Practitioner

5 days ago

Kerala Ahmedabad Gujarat, India AL ZAABI GROUP Full time

**Job Title**: Remote Medical Advisor (Non-Practicing Doctor) - Patient Inquiries & Lead Generation

**Location**: Remote

**Job Summary**:
We are seeking a qualified **non-practicing doctor** to join our remote team as a **Medical Advisor**. In this role, you will handle **inbound patient inquiries via phone**, provide accurate information regarding services, and **guide patients** based on their concerns, helping them understand treatment options and referring them to the appropriate departments or clinics. This role also plays a key part in **lead qualification and generation**.

**Key Responsibilities**:

- Respond to incoming calls from patients and provide empathetic, medically-informed guidance.
- Understand patient concerns and explain available medical services or procedures.
- Educate patients on treatment options, helping them make informed decisions.
- Route patient leads to appropriate specialists, clinics, or departments for follow-up.
- Maintain clear documentation of calls and outcomes in the CRM system.
- Follow up with potential leads as needed to support conversion.
- Maintain confidentiality and adhere to healthcare communication standards.
- Collaborate with marketing and operations to improve patient engagement strategies.

**Qualifications**:

- MBBS or equivalent medical degree (non-practicing).
- Strong medical knowledge across general health topics.
- Excellent communication skills in English (Arabic or regional language is a plus).
- Previous experience in telemedicine, patient care, or healthcare BPO is a bonus.
- Comfortable using CRM tools and managing remote communications.
- Empathetic, patient-focused, and professional in tone and manner.

**Preferred Skills**:

- Ability to explain medical concepts in layman's terms.
- Sales mindset without compromising patient ethics.
- Good listening skills and attention to detail.

**Why Join Us?**
- Work from the comfort of your home.
- Be part of a growing healthcare support ecosystem.
- Opportunity to contribute without direct clinical practice.
- Training and onboarding provided.

Pay: ₹10,000.00 - ₹15,000.00 per month

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