F&b Executive

2 weeks ago

Digha, India Hotel at Digha Full time

**Full Job Description**

**Job Description: Front Office Executive**

**Job Location: New Digha**

**Position Overview**:
We are looking for a highly motivated and experienced Front Office Executive for our Hotel at New Digha to join our team.

As a Front Office Executive, you will be the face of our hotel, responsible for providing exceptional customer service, Bar Daily Report Maintain, Stock of Liquor, managing front desk operations, and ensuring a seamless guest experience.

**Qualifications**:
1. Education: Bachelor's degree in Hospitality, Hotel Management, or related field.

2. Experience: 2 years of experience in a front office role, preferably in a hotel or resort.

**Skills Required**:
1. Guest Check-in/Check-out: Manage guest registration, room assignments, and key card issuance.

2. Front Desk Operations: Handle guest inquiries, resolve issues, and provide information on hotel services and local attractions.

3. Room Allocation: Assign rooms based on guest preferences and hotel availability.

4. Key Control: Manage key card inventory, issue keys, and maintain key card security.

5. Guest Services: Provide assistance with luggage, transportation, and other guest requests.

6. Communication: Liaise with other departments (Housekeeping, F&B, and Maintenance) to ensure seamless guest services.

7. Reporting: Prepare and submit daily reports on front desk operations, guest feedback, and other relevant metrics.
- **Preferable Qualification**:_

**1. Monitor Bar Stock Report, Maintain Sale & Purchase (P&L Reporting Monthly), including Alcohol, Mixers, and Bar Supplies, Ensuring Timely Ordering and Replenishment, Proficient in Microsoft Office and other relevant software programs (IDS Next, Exceed, Petpooja)**

**Responsibilities**:

- Expertise in setting up and managing bars, including inventory management.
- Demonstrated success in increasing sales and revenue through innovative strategies.
- Stand by the vision and ethics of the company, while planning any event
- Build and manage a virtual team of guest assistants, night auditors, accounting team, revenue managers, and other operational staff to support our properties
- Ensure the timely resolution of guest complaints and issues

**Pay**
- **(on Discussion)**

**Job type**
- **Full-time**
- **Permanent**

**Benefits**
- **Food & Sharing Room with Accommodation Provided**

**Job Types**: Full-time, Permanent

Pay: ₹130,000.00 - ₹360,000.00 per year

**Benefits**:

- Food provided
- Internet reimbursement

Work Location: In person

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