Quality Department

4 days ago

Vaishali Nagar Jaipur Rajasthan, India Shalby Hospital Full time

1

Process formulation, implementation and NABH Accreditation
- Consults with administrative and medical staff managers, department heads, and critical committees as appropriate to finalize and advance the NABH goals.
- Assesses institutional/departmental readiness and identifies strategies to achieve goals as directed by the Patient Safety and Quality Manager.
- Works to ensure that quality improvement and innovation work remains focused on one or more of the following goals: patient-centeredness, staff vitality, process efficiency and waste reduction, and safe and reliable patient care.
- Develop processes, systems and procedures for the upcoming departments during the hospital commissioning phase. Developing policies, procedures and manuals based on NABH standards.
- Identification of gaps, develop action plan of the hospital and monitor compliance
- Coordinating with the project team for infrastructural requirements for departments based on NABH.
- Coordinating with head office for revision of forms and formats as per the services available and customizing them as per the need of the hospital.
- Consult & collaborate with physicians, nursing staff, and other departments and improve services to patients as appropriate to finalize and advance the NABH goals
- Provide training to medical staff, patients, and housekeeping staff based on the NABH standards
- Designing committees, mock drill teams.
- Formulating, implementing and supervising infection prevention program and risk management program
- Coordinates the improvement activities for successful accrediting, licensing, and certification surveys. 2

Coordination of Committee meetings
- Infection Control Committee
- Safety Committee
- Purchase Committee
- Quality Committee
- Pharmacotherapeutic Committee
- Ensure meeting calendars are made. Review Minutes of Committee Meetings.

Objective

Responsible for contributing to hospital-wide and departmental quality initiatives based on NABH standards. Should promote Quality Improvement in all the process and procedures of the hospital and share reports. Key Responsibilities

3

Audits & Quality projects
- Carry out routine audits of clinical areas/departments
- Provide feedback to departments
- Support and implement quality projects
- Coordination for closure of Non conformities
- To support the hospital in the management of serious untoward incidents, complaints, issues of poor clinical performance and to promote patient safety. 4

Quality Indicators
- Designing, formulating, and implementing quality indicators based on the NABH standards.
- To support the development, periodic review and improvement of clinical indicators 5

Discipline & Communication
- To demonstrate professional & courteous behavior to patient & co-workers 
- To be well groomed, punctual & adhere to company policies and practices.

**Job Types**: Full-time, Permanent

Pay: From ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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