Delivery Boy Biker

2 weeks ago

Worli Mumbai Maharashtra, India BMT Group Full time

A delivery associate is responsible for the timely and safe transportation of goods from a designated location to customers. This role often involves more than just delivery; it includes route planning, package handling, and sometimes customer interaction. Major responsibilities include picking up packages, delivering them, verifying customer details, updating delivery status, and managing documentation. Key Responsibilities:

- **Package Handling**:Picking up packages from a designated location and ensuring safe and timely delivery to customers.
- **Route Planning**:Utilizing GPS and other tools to plan efficient delivery routes.
- **Customer Interaction**:Verifying customer details, collecting payments (if applicable), and addressing any customer inquiries or concerns.
- **Documentation**:Maintaining accurate records of deliveries, updating delivery status, and handling returns or related paperwork.
- **Vehicle Operation**:Safely operating a vehicle, adhering to traffic laws, and potentially performing basic vehicle maintenance checks.
- **Communication**:Communicating with dispatchers, customers, and potentially administrative staff regarding delivery status and issues.
- **Physical Demands**:Depending on the role and employer, delivery associates may need to lift and carry packages, walk up flights of stairs, and work in varying weather conditions.
- **Technology Use**:Utilizing mobile devices for navigation, communication, and tracking deliveries.

Skills and Qualifications:

- **Driving License**:A valid driver's license is often required, and a clean driving record is usually preferred.
- **Navigation Skills**:Proficiency in using GPS and other navigation tools is essential.
- **Customer Service Skills**:The ability to interact with customers in a professional and helpful manner is important.
- **Time Management**:The ability to manage delivery schedules and prioritize tasks effectively is crucial.
- **Physical Fitness**:The ability to lift and carry packages, walk for extended periods, and work in various weather conditions is often necessary.
- **Communication Skills**:Clear and effective communication with dispatchers, customers, and other team members is essential.

Typical Work Environments:Delivery associates may work for various types of organizations, including:

- **E-commerce companies**: Delivering online purchases to customers.
- **Logistics firms**: Transporting goods for businesses and individuals.
- **Food delivery apps**: Delivering meals and other food items.
- **Courier services**: Providing delivery services for various types of packages.

Pay: ₹18,000.00 - ₹19,000.00 per month

Schedule:

- Day shift

**Language**:

- Hindi (required)

Work Location: In person

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