Voice Process

2 weeks ago


Chetput Chennai Tamil Nadu, India NIBS PHOENIX HR SOLUTIONS Full time

The Client Support/Service Executive is responsible for addressing client inquiries, resolving issues, and ensuring a positive customer experience.

**Key Responsibilities**:

- Provide product or service information and troubleshooting assistance.
- Document customer interactions and maintain service records.
- Escalate complex issues to senior support teams if needed.
- Ensure customer satisfaction and promote client retention.

**Skills Required**:

- Proficiency in **English, Hindi, Malayalam, and Kannada** (Any two of these are added advantage)
- Excellent communication and interpersonal skills.
- Problem-solving abilities.
- Multitasking and time management.
- Basic technical skills

Pay: ₹12,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person



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