Process Advisor

2 days ago


Chennai Tamil Nadu, India Barclays Full time

Join us as a** "Process Advisor"**at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionize our digital offerings, ensuring unapparelled customer experiences**.** To be successful as a " **Process Advisor**", you should have experience with: - Basic understanding of the background verification process. - Proficient in contract/offer letter generation. - Skilled in induction and BGV processes. - HR shared services experience is a plus. - Expert in MS Office. - Excellent written and verbal communication skills. **Required Skills**: - Proficient communication skills - Fundamental knowledge of MS Office (particularly Excel) - Ability to learn quickly **Additional Skills**: - Experience with the End-to-end onboarding journey is advantageous **Basic/ Essential Qualifications**: - Bachelor’s degree You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role will be based out of Chennai. Shift timings - Rotational Shifts - 12:30 -9:30 or 1:30 -10:30. **Purpose of the role** **Accountabilities** - Delivery and execution of HR operational activities aligned with people leader and colleague journeys aligned with bank policies and regulations, including performance management, rewards, benefits and learning operations documentation, coordination, and administration. - On - and offboarding of new employees, (including orientation, documentation, coordination, exit interviews), knowledge transfer performance, rewards, learning operations and related administration. - Maintenance of colleague personal and reference data in relevant HR information systems, ensuring data accuracy and compliance with data privacy regulations, reporting and analytics. **Analyst Expectations** - To meet the needs of stakeholders/ customers through operational excellence and customer service - Perform prescribed activities in a timely manner and to a high standard - No people leadership roles at this grade. - Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of team members. - Identify escalation of policy breaches as required. - Take responsibility for customer service and operational execution tasks. - Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. - Gain and maintain an understanding of own role, how the team integrates to achieve overall objectives, alongside knowledge of the work of other teams within the function. - Work within well-defined procedures that may involve a variety of work routines. - Demonstrate an understanding of the procedures. - Evaluate and select the appropriate alternatives from defined options. - Make judgements based on the analysis of factual information. - Build relationships with stakeholders and customers to identify and address their needs, in support of a smooth operating process, handling sensitive issues as required. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.


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