
Telecaller
3 days ago
**Experience**: 0-1 Year
**Key Responsibilities**:
- Conduct outbound calls to prospective customers to promote company products or services and generate sales leads.
- Engage with potential and existing customers to understand their needs and provide appropriate solutions or information.
- Persuade customers to purchase products or services by demonstrating the benefits and resolving any queries.
- Convert leads into confirmed sales by effectively following up and closing deals.
- Accurately update customer information and call details in the CRM system.
- Provide feedback to the sales manager on market trends, customer preferences, and competitor activities.
- Work closely with the sales team to achieve sales targets and expand the customer base.
- Stay up-to-date with product knowledge, sales techniques, and industry trends to improve sales performance.
**Skills and Qualifications**:
- High school diploma or equivalent. A Bachelor's degree in Business Administration or a related field is preferred.
- Proven experience as a Telecaller or in a similar sales/customer service role.
- Fluent in English, Hindi, Gujarati both verbal and written.
- Excellent communication and interpersonal skills, with the ability to build rapport with customers over the phone.
- Proficiency in MS Office Suite.
- Strong organizational skills and attention to detail.
- Ability to work independently and as part of a team in a fast-paced environment.
- Positive attitude and willingness to learn and adapt.
**Job Types**: Full-time, Permanent, Fresher
**Benefits**:
- Leave encashment
Schedule:
- Day shift
- Morning shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- tele sales: 1 year (preferred)
**Language**:
- Gujarati (preferred)
Work Location: In person
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