Steward

11 hours ago

Zirakpur, India Tandon Hospitality Full time

responsible for providing excellent customer service, taking orders, serving food and beverages, and ensuring guests have a pleasant dining experience. Their role is crucial in maintaining customer satisfaction and restaurant efficiency.

**1. Greeting & Seating Guests**

Welcoming guests with a friendly attitude.
Escorting them to their tables and providing menus.
Offering recommendations or explaining specials of the day.

**2. Taking Orders**

Listening to customers and accurately writing down or inputting orders into the system.
Answering questions about the menu, ingredients, and preparation.
Recommending dishes based on guest preferences.

**3. Serving Food & Beverages**

Delivering food and drinks in a timely and professional manner.
Ensuring dishes are served at the correct temperature and presentation.
Refilling drinks and checking if guests need anything else.

**4. Table Maintenance & Guest Assistance**

Checking on guests to ensure they are satisfied with their meal.
Addressing any complaints or special requests promptly.
Clearing empty plates and keeping the table tidy.

**5. Payment Processing**

Presenting the bill to guests and handling payments (cash, card, or digital).
Providing change and receipts as needed.
Thanking guests and inviting them to return.

**6. Cleaning & Resetting Tables**

Clearing and sanitizing tables after guests leave.
Resetting tables with clean utensils, napkins, and menus.

**7. Following Health & Safety Standards**

Maintaining hygiene by following food safety guidelines.
Handling food and drinks according to restaurant protocols.
Reporting any issues (spills, broken items, complaints) to management.

**8. Teamwork & Communication**

Coordinating with kitchen staff to ensure timely food delivery.
Communicating special requests (allergies, modifications) to the kitchen.
Assisting colleagues during busy hours.

**Key Skills**

Good communication and interpersonal skills.
Multitasking and time management.
Patience and problem-solving ability.
Knowledge of menu items and ingredients.
Ability to work under pressure in a fast-paced environment.

Pay: ₹14,000.00 - ₹15,000.00 per month

**Benefits**:

- Food provided
- Leave encashment

Schedule:

- Rotational shift

Work Location: In person

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