Customer Relationship Executive, Pune

6 days ago

Pune, India vmedulife Software Services Pvt Ltd Full time

**About vmedulife Software**

vmedulife Software is providing integrated cloud LMS software used by millions of users. We have built great software and excellent client services.

Now for further achievements, we are looking for more team members who are self-driven, skilled, and excited to join the vmedulife team soon. Come to work in a growing company that offers great benefits with opportunities to advance and learn.

We are looking for an experienced customer relationship executive to be responsible for engaging with key customers by building and preserving trusting relationships. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.

**Roles and Responsibilities**
- Build and maintain a business relationship with clients by providing prompt and accurate service to promote customer loyalty.
- Provide client support and handle client communications effectively.
- Ensure that client requests are handled timely and accurately.
- Calling the client professionally regularly for feedback on our service.
- Update customer information in the customer service database during and after each call.
- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every client.
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Provide accurate, valid, and complete information by using the right methods/tools.

**Requirements**:

- Strong communication skills are accompanied by excellent listening skills and patience to have smooth interactions with customers on call.
- Hindi and English Communication Skills are mandatory.
- Knowledge of customer service principles and practices.
- Maintains composure and patience with customers.
- A strong sense of professionalism and discretion is required.
- Be familiar and should have a working knowledge of excel, word.
- Graduate with at least 6 months of experience in customer support

**Work Location**:
**2nd Floor, EFC Business Centre,**

**Hinjewadi Rajiv Gandhi Infotech Park,**

**Hinjawadi, Pune,**

**Maharashtra 411057**

**Benefits**:
01. Employee Provident Fund and ESIC

02. More opportunities to learn

03. Unique experience

04. Minimal supervision

05. Opportunities for innovation

06. Employee Training

07. Personal Growth Development

**Salary**: ₹300,000.00 - ₹350,000.00 per year

  • Customer Relationship Executive

    5 days ago

    Pune, India Goel Ganga Corporation Full time

    Company DescriptionGoel Ganga Corporation (GGC) is a principal investment holding company and a professionally managed corporate institution. As one of India’s leading names in real estate, GGC has delivered happiness to over 45,000 families across Pune, Mumbai, Bengaluru, and Nagpur. Their corporate philosophy of 'Pure Delight' emphasizes an eye for...

  • Customer Relationship Executive

    2 weeks ago

    Pune, Maharashtra, India Goel Ganga Corporation Full time

    Company DescriptionGoel Ganga Corporation (GGC) is a principal investment holding company and a professionally managed corporate institution. As one of India's leading names in real estate, GGC has delivered happiness to over 45,000 families across Pune, Mumbai, Bengaluru, and Nagpur. Their corporate philosophy of 'Pure Delight' emphasizes an eye for detail,...

  • Customer Relationship Executive

    1 week ago

    Pune, Maharashtra, India Goel Ganga Corporation Full time

    Company Description Goel Ganga Corporation (GGC) is a principal investment holding company and a professionally managed corporate institution. As one of India's leading names in real estate, GGC has delivered happiness to over 45,000 families across Pune, Mumbai, Bengaluru, and Nagpur. Their corporate philosophy of 'Pure Delight' emphasizes an eye for...

  • Customer Relationship Executive

    3 days ago

    Pune, India Goel Ganga Corporation Full time

    Company DescriptionGoel Ganga Corporation (GGC) is a principal investment holding company and a professionally managed corporate institution. As one of India’s leading names in real estate, GGC has delivered happiness to over 45,000 families across Pune, Mumbai, Bengaluru, and Nagpur. Their corporate philosophy of 'Pure Delight' emphasizes an eye for...

  • Customer Relationship Executive

    4 days ago

    Pune, India Goel Ganga Corporation Full time

    Company Description Goel Ganga Corporation (GGC) is a principal investment holding company and a professionally managed corporate institution. As one of India’s leading names in real estate, GGC has delivered happiness to over 45,000 families across Pune, Mumbai, Bengaluru, and Nagpur. Their corporate philosophy of 'Pure Delight' emphasizes an eye for...

  • Customer Relationship Executive

    1 day ago

    Pune, India Goel Ganga Corporation Full time

    Company Description Goel Ganga Corporation (GGC) is a principal investment holding company and a professionally managed corporate institution. As one of India’s leading names in real estate, GGC has delivered happiness to over 45,000 families across Pune, Mumbai, Bengaluru, and Nagpur. Their corporate philosophy of 'Pure Delight' emphasizes an eye for...

  • Customer Relationship Executive

    3 days ago

    Pune, India Goel Ganga Corporation Full time

    Company Description Goel Ganga Corporation (GGC) is a principal investment holding company and a professionally managed corporate institution. As one of India’s leading names in real estate, GGC has delivered happiness to over 45,000 families across Pune, Mumbai, Bengaluru, and Nagpur. Their corporate philosophy of 'Pure Delight' emphasizes an eye for...

  • Customer Relationship Executive

    4 days ago

    pune, India Goel Ganga Corporation Full time

    Company Description Goel Ganga Corporation (GGC) is a principal investment holding company and a professionally managed corporate institution. As one of India’s leading names in real estate, GGC has delivered happiness to over 45,000 families across Pune, Mumbai, Bengaluru, and Nagpur. Their corporate philosophy of 'Pure Delight' emphasizes an eye for...

  • Customer Relationship Executive

    4 days ago

    Pune, India Goel Ganga Corporation Full time

    Company Description Goel Ganga Corporation (GGC) is a principal investment holding company and a professionally managed corporate institution. As one of India’s leading names in real estate, GGC has delivered happiness to over 45,000 families across Pune, Mumbai, Bengaluru, and Nagpur. Their corporate philosophy of 'Pure Delight' emphasizes an eye for...

  • Customer Relationship Executive

    3 days ago

    Pune, India oceanic placements Full time

    We have been retained by our client who are dealing in ERP Solutions, Accounting Software Solutions, Cloud Solutions and other IT Services, operating in Pune, Mumbai and Bangalore. Position - Customer Relationship Executive job location - pune Salary : 22K to 30K per month (Depending on the experience & skill level) for queries call suresh on...