Customer Care Executive

1 week ago

Jaipur Rajasthan, India SNAPMINT CREDIT ADVISORY PRIVATE LIMITED Full time

Snapmint is on a mission of democratizing no/low-cost installment purchases for the next 200 Mn Indians. Of the 300 million credit-eligible consumers in India, less than 30 million actively use credit cards. Snapmint is reinventing credit for the next 200M consumers by providing them the freedom to buy what they want and pay for them in installments without a credit card. In a short period of time, Snapmint has reached over a million consumers in 2200 cities and has powered over 200 crores worth of purchases.

**Job Title**: Customer ServiceExecutive (Voice/Non-Voice)
**Department**: Customer Support / Service
**Location**: Dev Nager, Tonk Road
**Experience Required**: (0.6-3 Years)
**Industry**: E-commerce / Banking / Customer Service / Call Center
- Handle inbound and/or outbound customer calls professionally.
- Proven customer support experience or experience as a Client Service Representative.
- Strong phone contact handling skills and active listening.
- Escalate unresolved issues to the appropriate departments or higher authorities.
- Follow up with customers when necessary and ensure resolution.
- Graduation and above.
- Excellent verbal/written communication skills and basic computer knowledge.
- Age should be a maximum of 28.
- Work from the office and 6 days of work (roster off).
- Near Tonk Road, Dev Nagar (Maximum travel distance should be 10-12 km).
- Tamil, Telugu and Malayalam language is a plus.

**Benefits**:

- Fixed Salary + Incentives
- Paid training and supportive team environment
- Career growth opportunities
- Health insurance
- PF is included

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹22,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Performance bonus

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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