Front Office Executive

2 days ago

Thiruvananthapuram Kerala, India Pulse medicare hospital mannanthala Full time

Responsible for receiving and greeting the patients and visitors. Attend phone calls, answer inquiries, and assist patients in filling up documents.
- Ensure availability of treatment needed for the patient and file and retrieve patient records.
- Make appropriate and timely scheduled appointments of patients with correct doctors. Should have time management skills.
- Reaching out to patients about their appointments and doing regular follow-up phone calls.
- Help distressed and anxious patients and respond to emergencies.
- Screening of patient information and insurance eligibility to avoid claim rejections and denials.
- Maintaining patient records, handling billing/payment records, reviewing insurance policies, confidentiality, and maintaining financial records.
- Recording and collecting patient charges, controlling credit extended to patients, and filing/ collecting third-party claims.
- Knowledge on various accounting and medical record softwareis essential.
- Coordinating activities and relaying documents with other clinics, hospitals, insurance companies, and collaborators.
- Coordinate to address new information, any existing issues, and finding solutions.
- Monitoring practice expenses, business office inventory, and equipment by checking stock, anticipating needed supplies, placing and receiving orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs.
- Must be reliable in terms of flexibility and adaptation according to new situations. Need to interact with people of all departments and maintain communication.

**Requirements**:

- Bachelors Degree in Hospital Administration preferred.
- Experience of at least 1 yr in hospital required.
- Good communication skills -English and Malayalam.
- Age 30 to 38.
- Computer knowledge required.
- Typing skills required.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹12,000.00 per month

Schedule:

- Day shift
- Night shift
- Rotational shift

Ability to commute/relocate:

- Trivandrum, Kerala: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have computer knowledge?

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Malayalam (preferred)
- English (preferred)

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