Customer Support Associate

2 weeks ago

Jamshedpur, India Five S Digital Full time

**Job description**

Role: Customer ServiceDepartment: Service & Operations

Employment Type: Full Time, Permanent Location - Jamshedpur

**Position Overview**:
**Key Responsibilities**:
In this role you are required to solve routine problems, largely through precedent and referral to general guidelines
Your primary interaction is within your own team and your direct supervisor
In this role you will be given detailed instructions on all tasks
The decisions that you make impact your own work and are closely supervised
You will be an individual contributor as a part of a team with a predetermined, narrow scope of work

Please note that this role may require you to work in rotational shifts

**Qualifications**:

- High school or equivalent.
- Previous experience in a customer service or contact center role is a plus.

**Benefits**:
Fresher
- 12500 CTC PM and Experience - 16,500 CTC PM

**Shift**: 24*7 rotational, Flexible in night shift.

**Age limit**: 18 to 35 Years

**Interview Rounds**:HR Round->Operations Round->Versant->Client Validation

**Walk-in**: Zone 1 Mall, Reliance smart bazaar building Plot no-1560, NH-33, 3rd floor, PO, PS, Mango, Jamshedpur, Jharkhand 831012

**Salary**: ₹10,500.00 - ₹16,500.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Ability to Commute:

- Jamshedpur, Jharkhand (required)

Ability to Relocate:

- Jamshedpur, Jharkhand: Relocate before starting work (required)

**Speak with the employer**
+91 9106794309

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