Supervisor - Car Rental

10 hours ago

Ahmedabad Gujarat, India Relomi Corporate Services LLP Full time

**Job description**:
**- Position: Supervisor - Car Rental**

**- Location: Ahmedabad Gujarat**

**- Position Type: Full Time**

**- Joining: Immediate (Within 15 Days)**

**- Prior Work Experience: Minimum 3-4 yrs of experience in Corporate Car Rental in India**

**Job Summary**:
**Responsibilities**:

- **Take care of overall car rental operations (LTR, Spot rentals, etc).**:

- **Vehicle management (purchase/vendor cars, car grooming, maintenance, compliance)**:

- **Overseeing billing of clients as well vendors**:

- **Address customer queries, grievances, take necessary action in service / billing as necessary**:

- **Improve quality of cars (grooming, improve customer experience)**:

- **Improve quality of drivers (hiring/contracting, training, grooming, nurturing of driver)**:

- **Improve quality of service (improve customer experience, reduce cost)**:

- **Driver onboarding (hiring, training), Driver Manpower**:

- **Handle customer grievances, operational challenges in calm and professional manners**:

- **Surprise checks on various on ground operations**:

- **Ensuring proper data management**:

- **Understand client needs, work on appropriate solutions**:

- **Preparing Car Rental Quotations (LTR/Spot) and send to clients**:

- **Preparing presentations as per need suiting to various client requirements**:

- **Maintain good relations with client**:

- **Handle client queries proficiently, earn client trust**:

- **Identify and develop vendors for LTR/Spot Rentals for various locations**:

- **Vendor negotiations, Vendor onboarding**:

- **Compliance fulfillment through vendors**:

- **Cost reductions without compromising on quality**:

- **Develop good relations with car dealers, get good deals / support**:

- **Verifying billing calculations (client/vendor)**:

- **Finalize of MIS reports and verifying the invoice**:

- **Avoid delays in billing, payment recovery, etc.**:

- **Hiring, training, nurturing of team members as necessary**:

- **Strategize hiring / contracting of drivers, their compliance, etc.**:

- **SOPs to motivate the employees, drivers in right way**:

- **Execute new ideas, run campaigns, some special incentives and awards, etc.**:

- **Draft SOPs for various functions mentioned above**:

- **Drafting Presentations, Proposals, Quotations, etc.**:

- **Identifying right software tools and implementing**:

- **Weekly / Monthly meetings with teams, drivers**:

- **Identify issues, work on strategic solutions**:

- **Weekly / Monthly management reporting**:

- **Manage transport matrix and provide reports**:

- **Periodic budget planning & provisioning to the finance team**

**Skills & Qualifications**:

- Good English Communication
- Minimum 2-3 years of experience
- Prior experience of Corporate LTR preferred
- Proficiency in Microsoft Office (Excel, Word)
- Strong organizational and multi-tasking skills
- Pro-active, self-initiative, explorative

**About Relomi**:
Relomi Corporate Services LLP is a provider of customized solutions to Corporate Companies. Our major clientele has been the Japanese Companies and Expats in India. But we have lot of non-Japanese (Indian as well as other foreign corporates) on-board in recent years. We offer a range of services - Real Estate & related services, Visa & Immigration Services, Car Rental Services, etc.

Pay: ₹15,926.70 - ₹30,000.00 per month

Work Location: In person

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