Barista

4 days ago

Bengaluru Karnataka, India Goodfarmer Food Concepts Pvt Ltd Full time

A Barista's primary role is to prepare and serve a variety of hot and cold beverages, primarily coffee-based drinks, to customers. They also handle customer orders, process payments, maintain a clean workspace, and ensure excellent customer service. Key Responsibilities:

- **Beverage Preparation**:Baristas prepare and serve a variety of drinks, including coffee, tea, espresso-based beverages (lattes, cappuccinos, etc.), and potentially other specialty drinks, smoothies, or blended drinks.
- **Order Taking and Processing**:They greet customers, take orders, and process payments using a point-of-sale (POS) system, handling cash and credit card transactions.
- **Customer Service**:Baristas provide friendly and efficient service, answer customer questions about menu items, and offer recommendations.
- **Workplace Maintenance**:They maintain a clean and organized workspace, including coffee machines, countertops, and customer seating areas, and restock supplies as needed.
- **Food Handling**:Some Baristas may also prepare and serve simple food items like pastries, sandwiches, or baked goods.
- **Equipment Operation**:They operate and maintain coffee machines, grinders, blenders, and other equipment safely and efficiently.
- **Inventory Management**:They may monitor stock levels of coffee beans, supplies, and food items, and place orders as needed.
- **Adherence to Standards**:Baristas adhere to health and safety guidelines, food safety regulations, and brand standards.
- **Collaboration**:They work as part of a team to ensure efficient operations and a positive customer experience.

Essential Skills:

- **Customer Service**:Excellent communication and interpersonal skills are essential for interacting with customers and providing a positive experience.
- **Coffee Knowledge**:A basic understanding of coffee brewing techniques, espresso machine operation, and different coffee types is beneficial.
- **Speed and Efficiency**:Baristas must be able to work quickly and efficiently, especially during peak hours.
- **Attention to Detail**:Accuracy in preparing drinks, taking orders, and handling payments is crucial.
- **Teamwork**:Collaboration and communication skills are important for working effectively with other team members.
- **Problem-Solving**:Baristas may need to resolve customer inquiries or complaints with professionalism and courtesy.

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Food provided
- Provident Fund

Schedule:

- Evening shift
- Morning shift
- Rotational shift

Supplemental Pay:

- Overtime pay

Work Location: In person

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