Medical Representative

1 day ago

Kolkata West Bengal, India RFS Business Solutions Private Limited Full time

**Job Title**:MedicalRepresentative **(Evening Shift, Work From Office Only)**

**Location**: Sector V, Kolkata (Work From Office Only)
**Schedule**: Monday to Friday, 5:30 PM - 9:30 PM EST
**Salary**: ₹18,000 - ₹22,000 per month
**Type**: Part-time (to be converted to full-time soon)

We are seeking a **reliable and friendly Phone Customer Service Representative** to join our growing team. In this role, you will be responsible for answering incoming calls and assisting clients with **scheduling appointments** for our services. You will be fully trained on how to use our internal software systems.

**Key Responsibilities**:

- Answer inbound phone calls professionally and promptly
- Assist callers in setting up appointments
- Enter appointment details accurately in the scheduling system
- Provide clear and helpful communication to clients
- Follow standard procedures and call scripts as needed

**Requirements**:

- Excellent spoken English communication skills
- Must be a graduate
- Experience in medical billing or scheduling is a plus
- Prior customer service experience is required
- Availability to work **5:30 PM - 9:30 PM EST, Monday to Friday**:

- Comfortable using basic computer tools (training will be provided)
- **Immediate joiners only (within 1 day)**:

- **Police verification is mandatory before joining**:

- **Strictly work from office — no remote option**

Pay: ₹18,000.00 - ₹25,275.23 per month

Schedule:

- Night shift
- Rotational shift

**Education**:

- Bachelor's (required)

**Experience**:

- Medical industry : 3 years (required)

**Language**:

- English (required)

License/Certification:

- Identify proof (required)

Shift availability:

- Night Shift (preferred)

Work Location: In person

Application Deadline: 27/06/2025
Expected Start Date: 26/06/2025

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