Customer Support Executive

5 days ago

Indore Madhya Pradesh, India 10x Growth Accelerator Full time

Job Title: Customer Support Executive

Company: Altruist JD

Location: Indore, Madhya Pradesh

Openings: Multiple ( Airtel )

**Job Description**:
Key Roles & Responsibilities:

- Handle customer queries via phone in a professional manner
- Provide accurate information and resolve customer issues effectively
- Ensure high levels of customer satisfaction
- Maintain proper records of customer interactions
- Escalate unresolved queries to the appropriate department
- Follow up with customers when needed
- Adhere to process guidelines and compliance standards

Meet daily and monthly performance targets (call quality, response time, resolution, etc.)

Eligibility:
Qualification: Undergraduate / Graduate (15 years of education)

Experience: 0 to 2 years

Languages Required: Good communication in Hindi & English

Salary - 11k
- 15k in-hand.

Pay: ₹11,000.00 - ₹15,000.00 per month

**Benefits**:

- Provident Fund

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