Dispatch Executive

15 hours ago


Surat Gujarat, India Labour Wale And Co. Full time

**Urgent Requirement for Dispatch Executive**

Skill - Knowledge of Fabrics / Dispatch of Goods / Prepare Delivery challan/ Coordination with Logistics department

**Coordinating Shipments**
- Plan and organize delivery schedules.
- Ensure that deliveries are made within the specified timeframes.
- Allocate and dispatch drivers or vehicles for transportation of goods.

2. **Managing Delivery Documentation**
- Prepare and maintain records such as delivery notes, invoices, and shipment tracking forms.
- Ensure that all paperwork is accurate and up to date.

3. **Tracking and Monitoring Deliveries**
- Monitor the status of shipments in transit.
- Provide updates to customers regarding the status of their deliveries.
- Resolve any delivery issues, such as delays or damages, promptly.

4. **Customer Service**
- Act as a point of contact for customers regarding their orders or deliveries.
- Address any complaints or concerns related to delivery times or product condition.

5. **Route Optimization**
- Plan the most efficient delivery routes to minimize costs and delivery time.
- Utilize GPS or route-planning tools to ensure timely deliveries.

6. **Inventory Management**
- Assist in managing inventory levels to ensure stock is available for dispatch.
- Coordinate with warehouses or stores to ensure the right products are picked for shipment.

7. **Communication**
- Coordinate with the sales, warehouse, and logistics teams to ensure smooth operations.
- Communicate with drivers and provide them with necessary instructions.

8. **Problem-Solving**
- Handle unexpected issues like vehicle breakdowns, traffic delays, or delivery discrepancies.
- Implement corrective actions and provide solutions to maintain service standards.

9. **Compliance and Safety**
- Ensure compliance with transportation laws and regulations.
- Monitor the safety of deliveries and drivers, ensuring all legal requirements and company policies are followed.

10. **Data Entry and Reporting**
- Maintain accurate data on deliveries, routes, and inventory.
- Generate and submit regular reports related to dispatch performance.

11. **Handling Returns and Exchanges**
- Process returns or exchanges of goods if necessary.
- Coordinate the return logistics, ensuring that goods are picked up from the customer in a timely manner.

Pay: ₹10,002.60 - ₹27,611.64 per month

Schedule:

- Day shift

Work Location: In person


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