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Travel Expert

2 weeks ago

Kohat Enclave Delhi Delhi, India Namo Squad Trips Pvt Ltd Full time

Job Description: International and Domestic Travel Expert

**Position**: Travel Expert
**Location**: M3M Cosmopolitan, Golf Course Ext Rd, Sector 66, Gurugram, Haryana 122002
**Type**: Full-time

**About Us**:
Namo Squad Trips is a leading travel agency dedicated to providing exceptional travel experiences for our clients. We specialize in curating personalized itineraries, offering expert destination knowledge, and ensuring seamless travel arrangements. We are looking for a passionate and experienced Travel Expert to join our dynamic team.

**Responsibilities**:

- **Itinerary Creation**: Design and develop detailed and personalized travel itineraries based on client preferences and interests.
- **Destination Expertise**: Provide clients with comprehensive information and recommendations about various travel destinations.
- **Ticket Booking**: Manage and execute ticket bookings, including flights, trains, and other modes of transportation, with a minimum of 2 years of hands-on experience and also have the knowledge of GDS software.
- **Lead Follow-ups**: Actively follow up on leads and inquiries to convert potential clients into confirmed bookings.
- **Customer Service**: Offer exceptional customer service before, during, and after the trip to ensure client satisfaction and repeat business.
- **Collaboration**: Work closely with other team members to share knowledge and insights to improve overall service quality.
- **Problem Solving**: Handle any travel-related issues or emergencies that may arise, ensuring timely and effective resolution.
- **Market Trends**: Stay updated with the latest travel trends, destinations, and industry changes to provide clients with up-to-date advice.

**Requirements**:

- **Experience**: Minimum of 4 years of experience in the travel industry, with at least 2 years in ticket booking.
- **Knowledge**: In-depth knowledge of various travel destinations, including popular tourist spots, cultural highlights, and hidden gems.
- **Skills**: Strong organizational skills, attention to detail, and the ability to multitask effectively.
- **Communication**: Excellent verbal and written communication skills, with the ability to engage and build rapport with clients.
- **Technology**: Proficient in using travel booking systems, CRM software, and other relevant technology.
- **Customer-Focused**: A passion for travel and a strong commitment to providing outstanding customer service.

Pay: ₹15,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Application Question(s):

- Can you describe your experience in creating personalized travel itineraries for clients? How many years have you been doing this?
- Which travel destinations are you most familiar with, and how do you stay updated with new travel destinations and trends?
- Do you have at least 2 years of experience in ticket booking? Can you walk me through your process for booking tickets and handling any issues that may arise?

**Experience**:

- total work: 2 years (required)

Work Location: In person