Front Office Executive

2 days ago


Koramangala Bengaluru Karnataka, India Bioline Laboratory Full time

**Job Summary**

**POSITION**:Front Office Executive**

**REPORTS TO: Dept In-charge**

**CO-ORDINATES / DUTIES HANDOVER (In case of absence): Dept In-charge /** **Front Office Executive**

**RESPONSIBILITY & AUTHORITY**
- Promptly, accurately, professionally and courteously receives and assesses all the incoming telephone calls /inquiries and re-directs the said call or message to its appropriate beneficiary.
- To ensure that all the books, periodicals and registers as kept in the reception area are all well maintained and properly covered with brown paper.
- To always maintain office decorum and a high degree of quality communication between the various parties concerned.
- Receive, inform, guide visitors and co-ordination with employees
- Patient Registration and collecting the prescription from patients
- Generating the cash memo and test and guiding the patient to the collection area
- Good Communication with Patients
- Responsible for handling customer queries & complaints
- Dispatch all laboratory/Patient reports after proper authentication.
- Maintaining Patient receiving and report dispatch register.
- Responsible for maintenance and upkeep of front office
- Keeps the immediate supervisor well-informed of all the reportable activities and problems which are identified/potential problems; and also to recommends corrective actions at regular intervals
- Ensures that the reception area is kept neat, clean and noiseless. The daily newspaper and periodicals are all properly placed and the sofa covers are clean and wrinkle free.

Pay: ₹17,000.00 - ₹18,000.00 per month

Work Location: In person



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