Regional Support Executive

7 days ago

Indore Madhya Pradesh, India Future Zone Placement Services Full time

**Job description**

**Job Summary**

**Hiring's for Regional Language Support (Kannada, Tamil, Telugu, Malayalam)**

To assist the customers in solving queries related to feedback, requests, complaints etc. Ensuring timely and professional responses to all the queries, requests & complaints received enabling satisfaction of the customer.

**KEY SKILLS**

Customer Service Representative” must have outstanding verbal, written and listening skills (**Kannada/Tamil/Telugu/Malayalam**) Understands details of several functions to provide quality service & Carefully write/type messages to ensure professional tone
- Assist customers via call in regional language as well as in English and Hindi
- Fluent in Regional Language - Kannada/Tamil/Telugu/Malayalam
- Basic Knowledge of Customer Service
- Good comprehension skills
- Analytical & Probing skills
- Open to 24/7 environment
- Any graduates and Undergraduates are eligible
- Fresher’s and Experience both can apply

**Benefits**
- Salary Max Up to 21k CTC
- Guest House Accommodations for 15 Days
- Travel Ticket Reimbursement max up to 700 Rs
- Relocation bonus is 10000 Rs
- Job location - Indore M.P. (Work From Office)

**JOB DESCRIPTION**
- Need to respond to customer via Call
- Handle queries and complaints of customers
- Transaction handling Services, Problem Solving Efficiency
- Numerical Ability, High level of accuracy
- Energetic, friendly and approachable individuals who that understand the importance of great customer service
- Responsible to deliver high quality and productivity results that meet the identified targets
- Ability handle tough situation with customer
- Strong ability to multitask and take fast decisions independently
- Maintains composure and patience with customers
- Correctly follow and implement different quality standards/definition documents
- This job can also be widely searched as WFO job, graduate job, freshers job, CCE, Customer care,

**Job Types**: Full-time, Fresher

**Salary**: ₹19,000.00 - ₹21,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Joining bonus
- Overtime pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (required)

**Language**:

- Kannada/Tamil/Telugu/Malayalam (required)

**Speak with the employer**
+91 9893257390

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