Experienced Field Service Representative

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**About Boeing Defense in India**

Boeing is committed to providing holistic lifecycle solutions for defense customers in India through Boeing Defense India (BDI). BDI serves as the local entity, offering these solutions for government and defense customers in India. BDI plays an important role in the mission readiness and modernization of India’s defense forces. Efficient solutions, timely support, and flawless execution are critical elements of BDI’s commitment to Boeing customers and the Indian aerospace and defense industry.

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**Position Overview**:
Boeing India Defense Team is currently looking for **Experienced Field Service Representative** (FSR) to join their team in **Pathankot, Punjab, India**to support Apache Helicopter (India) Program.

This team seeks a highly skilled, experienced and motivated individual.

This is an individual contributor position in a growing organization. The individual will join the existing Apache (India) Field Services team deployed at Indian Air Force establishment in Pathankot but may move to any other Air Force Establishment in India to provide field engineering support to Apache fleet of Indian Air Force.

**Position Responsibilities**:
The responsibilities for this position include, but are not limited to, the following:

- Provide technical field support of company product, the Apache Helicopter.
- Perform troubleshooting for multiple systems coverage on Apache aircraft.
- Resolve maintenance and operational issues.
- Interprets technical documents and monitor product performance.
- Analyze technical data and evaluate maintenance procedures.
- Develops and conducts ad-hoc training.

This role will provide critical reporting and data inputs to Boeing Service Engineering at Mesa, Arizona, USA and also provide inputs to the Reliability and Maintainability Team for analysis. The role is critical in ensuring customer satisfaction as it will be the first layer of interface with the customer at base.

**Basic Qualifications (Required Skills/Experience)**:

- Diploma / Bachelor’s OR master’s degree in engineering from an accredited college/University or Equivalent in the field of Avionics/Electrical/Electronics/Instrumentation/Communication /Computer Science/ Mechanical/ Aerospace is required as BASIC QUALIFICATION.
- 8 + years of experience in the maintenance of Large/Medium/Combat rotorcraft. Mandatorily provide supporting Certification from Indian Armed Forces institutes, other equivalent institutes, supporting Basic Aircraft Maintenance, qualification on Specific Type of Aircraft, Engine Run clearances, Aircraft Ground Handling, etc. along with experience certificates.

**Preferred Qualifications (Desired Skills/Experience)**:

- Experience in the Operations/Intermediate, Depot level maintenance of Large/ Medium/Combat Military Helicopter.
- Experience on maintenance of Apache helicopters. OEM training on Apache will be preferred.
- Conversant in use of electronic manuals/ Interactive Electronic Technical Manuals.

**Typical Education & Experience**:
Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 9 or more years' related work experience or an equivalent combination of education and experience (e.g. Master+ 8 years' related work experience.

**Relocation**:
This position does offer relocation within INDIA.

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