Guest Relationship Female(Excellent English)

1 week ago


Ghaziabad Uttar Pradesh, India Adriyana Solutions Pvt Ltd Full time

A guest relations executive (GRE) is a hospitality professional who works at the front desk of a hotel or other establishment to ensure guests are comfortable, satisfied, and loyal:

- **Welcoming guests**: GREs review arrival lists and welcome special guests.
- **Providing information**: GREs provide information about amenities, areas, and venues.
- **Answering questions**: GREs answer questions from guests, such as VIPs.
- **Preparing welcome folders**: GREs prepare welcome folders with collateral, such as room service menus and area descriptions.
- **Maintaining guest folios**: GREs maintain guest folios and type out guest likes and dislikes.
- **Coordinating with housekeeping**: GREs coordinate with housekeeping to clear rooms.
- **Performing cashier activities**: GREs perform basic cashier activities as needed.
- **Maintaining guest lockers**: GREs maintain guest lockers for safe custody.

**Job Types**: Full-time, Permanent

Pay: ₹50,000.00 - ₹65,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Monday to Friday

Supplemental Pay:

- Commission pay
- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 8 years (required)

**Language**:

- English (required)

Work Location: In person



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