Guest Relationship Female(Excellent English)
1 day ago
A guest relations executive (GRE) is a hospitality professional who works at the front desk of a hotel or other establishment to ensure guests are comfortable, satisfied, and loyal:
- **Welcoming guests**: GREs review arrival lists and welcome special guests.
- **Providing information**: GREs provide information about amenities, areas, and venues.
- **Answering questions**: GREs answer questions from guests, such as VIPs.
- **Preparing welcome folders**: GREs prepare welcome folders with collateral, such as room service menus and area descriptions.
- **Maintaining guest folios**: GREs maintain guest folios and type out guest likes and dislikes.
- **Coordinating with housekeeping**: GREs coordinate with housekeeping to clear rooms.
- **Performing cashier activities**: GREs perform basic cashier activities as needed.
- **Maintaining guest lockers**: GREs maintain guest lockers for safe custody.
**Job Types**: Full-time, Permanent
Pay: ₹50,000.00 - ₹65,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
Supplemental Pay:
- Commission pay
- Performance bonus
- Yearly bonus
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 8 years (required)
**Language**:
- English (required)
Work Location: In person
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