Steward

4 days ago

Mohali Punjab, India Saltstayz Full time

A Food and Beverage Guest Service Associate (GSA-F&B) job description typically involves providing excellent customer service in a dining establishment, greeting guests, taking orders, making recommendations, and ensuring a positive dining experience while adhering to food safety and hygiene standards. Key Responsibilities of a GSA-F&B:

- **Customer Service**:

- Greet guests warmly and professionally.
- Take food and beverage orders accurately and efficiently.
- Provide recommendations and answer questions about menu items.
- Ensure customer satisfaction and address any concerns or complaints promptly.
- Maintain a positive and friendly demeanor.
- **Order Management**:

- Record orders accurately and relay them to the kitchen or bar staff.
- Ensure timely delivery of food and beverages.
- Use point-of-sale (POS) systems to process orders and payments.
- **Table Service and Setup**:

- Prepare and set tables according to standards.
- Maintain cleanliness of dining areas.
- Clear and tidy tables after guests depart.
- **Food Safety and Hygiene**:

- Adhere to all food safety and hygiene standards.
- Handle food and beverages safely and properly.
- Report any unsafe conditions or incidents to management.
- **Other Duties**:

- Assist with opening and closing duties.
- Restock supplies as needed.
- Promote food and beverage offerings.
- Participate in training programs.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Rotational shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- total work: 1 year (required)

Work Location: In person

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