Junior Front Office Executive

7 days ago

Indiranagar Bengaluru Karnataka, India Arth Ayurveda Full time

**Position**: Junior Front Office Executive
**Location**: Indiranagar, Bengaluru
**Work Timings**: Shift-based
- **Morning Shift**: 7:00 AM to 4:00 PM
- **Day Shift**: 10:00 AM to 7:00 PM
- **Work Days**: 6 days per week (rotational week off)

**Key Responsibilities**:
**Front Office Management**:

- Serve as the first point of contact for patients and visitors.
- Maintain a welcoming and professional atmosphere at the reception area.
- Ensure proper coordination of patient flow within the hospital.

**Telecalling Patients**:

- Handle inbound and outbound patient calls.
- Schedule appointments and follow up with patients regarding consultations, therapies, and feedback.
- Provide information about hospital services and packages.

**Billing**:

- Generate accurate bills for consultations, therapies, and medicines.
- Ensure smooth and transparent payment processes for patients.
- Maintain and reconcile daily financial records.

**Administrative Assistance**:

- Assist in managing hospital documentation, records, and inventory.
- Support the administrative team with day-to-day operational tasks.

**Reporting**:

- Submit regular reports on daily activities, including appointments, billing, and patient feedback, to the reporting head.

**Other Duties**:

- Be flexible in taking on additional responsibilities as required.
- Assist in organizing hospital events or campaigns when necessary.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift
- Morning shift
- Rotational shift

**Experience**:

- total work: 1 year (required)

**Language**:

- English, Kannada (required)

Work Location: In person

Application Deadline: 01/02/2025

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