Operation Executive

1 week ago

Kolkata, India Abhay Education Pvt Ltd Full time

UrDoer is an online tutoring portal designed to assist students to get their questions answered,

assignments solved, and help them get better grades. Students are encouraged to seek solutions for

creating a bridge between student questions and tutor answers, we envision filling the gap between

knowledge and grades. We offer a combination of deadline sessions to help students submit their

coursework and assignments on time, live sessions to provide one on one doubt clarifications, and

project work support to help them be on top of their class.

UrDoer is a one-stop destination for all online tutoring needs with its flexible learning options. We focus

on improving grades powered by experienced online tutors and different programs to suit different

needs. If you have a question, UrDoer is the solution.

**About the job**

**Key responsibilities**:
1. Communicate with the website leads through the in-house portal and third-party system by chat

messaging in a professional manner

2. Work with multiple digital platforms

3. Execute the strategies for communication with the company's clients

4. Understand the exact requirements of the clients and proceed to act accordingly.

6. Direct everyday undertaking coordination, arranging, and execution of customer on boarding and

full-filling business prerequisites.

7. Create and carry out business methodology and impact change through viable

relationships with the executives across a wide organization of customers.

8. Offer help/help to other colleagues and work with the outreach groups and different offices to assist

them with learning changes to advertise patterns and improvements to strategies.

9. Aiding the administration of group responsibility and guaranteeing the smooth organization of work

in the tasks group.

10. React ideal to data demands from customers, clients, examiners, and controllers and show enhanced

execution results to administrative and chief administration.

11. Giving specialized information, direction, and coaching to clients and researchers.

**Skill(s) required**

1. Working knowledge of MS-Word, MS-Office

2. English Proficiency (Spoken)

3. English Proficiency (Written)

4. Digital Marketing

5. Client Relationship

6. Team Player

7. Business Communication

**Who can apply**
- Can adapt to changes in the work environment as per business requirements (night/day

shifts/processes/week-offs)
- Ability to handle multiple digital platforms simultaneously and communicate with clients

accordingly
- Good communication skills in English (typing)
- Should be a team player and a go-getter

**Salary**: ₹287,000.00 - ₹380,000.00 per year

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Total work: 1 year (preferred)

**Language**:

- English (required)

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