E-commerce Assistant

4 days ago

Andheri Mumbai Maharashtra, India BXI world LLP Full time

**Company Overview**

BXI (Barter Exchange of India) is a B2B Community of Brands | Business Units | Organisation promoting the philosophy of 'Give What You Have - Take What You Need'. It operates as a digital platform facilitating barter exchanges among members from diverse categories.

**Qualifications and Skills**
- Manage marketplace operations, including listings, inventory management, and sales analysis.
- Coordinate with vendors for product uploads and issue resolution.
- Act as the primary point of contact for new leads, educating them about our products and passing qualified leads to the sales team.
- Handle order processing and ensure timely delivery.
- Address customer inquiries and complaints.
- Regularly update the database and be on top of all developments.
- Streamline operational processes and conduct regular audits.
- Collaborate cross-functionally to align activities with objectives.

**Roles and Responsibilities**
- Bachelor’s degree in Business Administration, Marketing, or similar.
- 2-5 years of e-commerce operations experience, preferably in marketplaces.
- Strong analytical skills for data-driven decisions.
- Excellent communication and customer-centric approach.
- Ability to multitask, prioritize, and meet deadlines.
- Flexible to adapt to evolving business needs.

**Job Types**: Full-time, Permanent

**Salary**: ₹20,000.00 - ₹32,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift

Application Question(s):

- How soon can you join us if you are selected for this role?

**Experience**:

- E-commerce: 1 year (required)

Work Location: In person

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