Workday Product Owner

**Why Kyndryl**

Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl?

We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers, and our communities. We invest heavily in you - not only through learning, training, and career development, but also through the flexible working practices and stellar benefits that help you grow and progress long-term. And we give back - from planting 90,000 trees in our first 3 months as part of our One Tree Planted initiative to the Corporate Social Responsibility and Environment, Social and Governance practices embedded within everything we do, we are committed to powering human progress in an ethical, sustainable way.

**Your Role and Responsibilities**
- The Associate Director, HR Information Services acts as a Product Owner for Core HCM Product and will initially partner with Kyndryl’s Workday implementation partner and functional leaders as Workday is implemented.
- Upon implementation, you will lead the design and configuration of an optimal user experience for the Workday Business functions.
- As the Product Owner they will perform tactical duties by defining user requirements and prioritizing the backlog in line with business priorities.
- You will collaborate across functions, divisions and geographies including but not limited to Business and HR Leadership, CIO, Corporate Stakeholders and Global HR Service Delivery teams to craft and design end-to-end solutions for positive Workday interactions.
- As the Associate Director, HR Information Services - Core HCM, you will have the opportunity to: Own and communicate product vision for the Core HCM functions and define, recommend, prioritize, and implement solutions aligning to strategic goals.
- Work closely with stakeholders and internal technology partners and include industry best practices to architect technology solutions needed to drive alignment of business needs and lead discussions to arrive at mutually agreeable solution options and integrations.
- Establish project management discipline and governance processes to support initiatives end to end from project planning through testing to delivery to ensure a successful end-user experience for all new deployments and on-going maintenance of Workday and integrations.
- Work with technical resources to maintain platform health and look for continuous improvement options, as well as assist with troubleshooting/resolution of escalated product issues.
- Create and maintain product and release requirements backlog.
- Work with the global process owners to negotiate and prioritize enhancements rolled out to the organization as well as continue to monitor the security, efficiency and effectiveness of the Workday solution when compared to Kyndryl’s strategic vision for operations, risk, controls, and security profile.
- Build and maintain a strong working relationship with Business and functional leadership.
- Align business priorities and make trade-off decisions across multiple collaborator concerns.
- Balance priorities between strategic new development against ongoing production support.
- Coordinate and lead testing efforts while contributing to the employee experience with end-user focus, collaboration, and transparency.
- Recognize available options and select the appropriate course of action for continuous improvement of solutions and delivery processes with the highest business value.
- Proactively identify, resolve, or bring up issues, concerns, and impediments to get the project developed with efficiency and maximum effectiveness.
- Act as the conduit between Technology and business partners to keep the project moving. Provide final sign-off for projects.
- Serve as an escalation resource for Tier 2 & 3 issues.

**Required Technical and Professional Expertise**
- 3+ years’ Workday Business experience with an in depth understanding of business processes related to specific areas of Workday, including understanding of E2E Workday integration points.
- Experience with Product Roadmap development and influencing key collaborators for consensus on business priorities Ability to facilitate complex discussions Project.
- Management experience with focus on design, facilitating development, testing and delivery.
- Demonstrates abilities and/or a proven record of success working on Human Capital technology projects A driver, decision maker, and effective team collaborator Ability to acquire crucial information and key objectives Organized, self-motivated, highly adaptable, and have a strong desire to embrace change Outstanding leadership and motivational skills - possessing a willingness to empower as well as inspire commitment and positive attitude in the team Ability and/or experience to work independently as w