Executive

2 weeks ago

Wada Thane Maharashtra, India Stay Vista Full time

**Executive - Stay Experience**

**Location: Wada**

**About Us**

StayVista is **India’s largest villa hospitality brand** and has redefined group getaways. Our handpicked luxury villas are present in every famous holiday destination across the country. We curate unique experiences paired with top-notch hospitality, creating unforgettable stays. **Here, you will be a part of our passionate team, dedicated to crafting exceptional getaways and curating one-of-a-kind homes.** We are a close-knit tribe, united by a shared love for travel and on a mission to become the most loved hospitality brand in India.

**Our Core Values**:Are you a **_CURATER?_**

**Curious**: Here, your curiosity fuels innovation.

**User-Centric**: You’ll anticipate the needs of all our stakeholders and exceed expectations.

**Resourceful**: You’ll creatively optimise our resources with solutions that elevate experiences in unexpected ways.

**Aspire**: Keep learning, keep growing—because we’re all about continuous improvement.

**Trust**: Trust is our foundation. You’ll work in a transparent, reliable, and fair environment.

**Enjoy**: We believe in having fun while building something extraordinary.

**Why Work With Us?**

At StayVista, you're part of a community where your ideas and growth matter. We’re a fast-growing team that values continuous improvement. With our skill upgrade programs, you’ll keep learning and evolving, just like we do. And hey, when you’re ready for a break, our villa discounts make it easy to enjoy the luxury you help create.

**Your Role**

In this role, you’ll be the primary point of contact for guests, ensuring their experience is seamless and memorable. Your focus will be on understanding guest preferences, addressing requests, and resolving minor issues. With a Bachelor’s degree in Hospitality Management or a related field, and 1-2 years of experience, you bring a proactive approach to guest satisfaction. If you have a personal vehicle, that’s an added bonus, enabling flexibility in service.

**About You**
- Manage day-to-day guest interactions, ensuring prompt and efficient response to guest requests.
- Communicate directly with guests to understand their preferences and provide personalised service.
- Resolve guest queries and minor grievances with professionalism.
- Assist in implementing guest delight programs and initiatives.
- Perform quality checks on property readiness before guest arrival.

**Bonus Points - these are nonessential, but a bonus if you have them**
- Access to a personal two-wheeler or four-wheeler for added flexibility in service.

StayVista is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decisions based on race, colour, religion, caste, creed, nationality, age, sex, including pregnancy, childbirth, or related medical conditions, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or any other characteristic protected under applicable laws.

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